Arnold Haeberle:
Arnold Haeberle
United States
Skills
No information
Interests
No information
Industries
No information
Work experience
SENSATA TECHNOLOGIES
Document Control Specialist | 01/2021 - 02/2021
Thousand Oaks, CA Jan 2021-Feb 2021
Sensata is industrial technologies company that manufactures sensors and controls for industrial
applications.
Document Control Specialist
• Collected and distributed documentation required for processing Engineering Change Order (ECO).
• Performed data corrections according to direction from initiators.
• Maintained specials files for labeling specific projects.
• Typed processed status reports and proofread documents, and verified assigned document numbers.
• Contacted responsible preparers of source documents to resolve questions, inconsistencies, and/or
missing data.
MEDTRONIC
Configuration Assurance Analyst | 03/2019 - 10/2020
Processed Record Change Orders (RCH) as per medical device quality system change management
guidelines.
• Provided proofreading and direction to RCH change order initiators.
• Collaborated with other Medtronic configuration management groups and businesses.
• Responsible for ensuring labeling had the best practices of Document Change Management were
followed.
• Participated in department status meetings.
1
TOTAL MERCHANT SERVICES-NAB
Customer Service Care Representative | 12/2017 - 12/2018
Woodland Hills, CA Dec 2017 - Dec 2018
Total Merchant Services is a credit card processing company that offers solutions for credit, debit, Electronic
Benefits Transfer (EBT).
Customer Service Care Representative
• Accountable for providing customer service to merchant customers throughout the continental United
States.
• Assisted Spanish-speaking customers.
• Responsible for resolving customer issues and technical troubleshooting of payment card terminals with the processing of monetary transactions.
• Solved customer disputed billing and banking issues through appropriate research and resolution.
AEROVIRONMENT (AV)
Contracting Consultant - International Contracts Administrator Assistant | 03/2017 - 07/2017
Simi Valley, CA Mar 2017 - Jul 2017
AV is a leading manufacturer of small Unmanned Aircraft Systems (UAS) Electric Vehicle (EV) Testing and Charging Systems.
Contracting Consultant - International Contracts Administrator Assistant (Contracts Dept.)
• Administered the required documentation for international shipments of repairs and new hardware to customers worldwide.
• Researched customer contractual requirements, special customs licensing, and unit of pricing.
• Collaborated with interdepartmental personnel to meet critical shipment deliveries.
ITT AEROSPACE CONTROLS (ITTAC)
Contracting Consultant - CSR / Production Expeditor | 05/2016 - 10/2016
Valencia, CA May 2016 - Oct 2016
ITTAC is a manufacturer of custom-made products such as crossfeed valves, high-temperature switches,
industrial switches, etc.
Contracting Consultant - CSR / Production Expeditor (Industrial Switches) (Inside Sales Dept.)
• Customer service liaison between Regional Sales Manager, Outside Sales Representatives, and distributors with requests in past due to shipments.
• Provided post-sale orders status and internal customer support throughout the completion of the contract.
• Promoted communication across the internal supply chain and drove for issue resolution.
• Followed internal company policies and procedures including ITAR and EAR government regulations.
SOUTHERN CALIFORNIA EDISON (SCE)
Contracting Consultant | 01/2016 - 03/2016
Covina, CA Jan 2016 - Mar 2016
SCE - Net energy metering, or "NEM", is a special billing arrangement that provides credit to customers with solar PV systems for the full retail value of the electricity their system generates.
Contracting Consultant - Net Energy Metering (NEM) Application Project Analyst (PTO Dept.)
• Analyzed customers NEM submitted application and documentation packages from the vendor
/customer requesting Permission to Operate (PTO).
• Evaluated customers' NEM Application, Interconnection Agreement, Single Line Diagram, and Final
Electrical Inspection Job Card, and supporting documentation for accuracy, completeness, and compliance to SCE NEM standards.
• Assisted Spanish-speaking vendors with NEM.
2
PPG AEROSPACE
Contracting Consultant - Documentation Specialist | 03/2015 - 12/2015
PPG AEROSPACE, Sylmar, CA Mar 2015 - Dec 2015
PPG is a manufacturer of paints, transparencies, sealants, and coatings for aviation, aerospace, commercial,
industrial, and military applications.
Contracting Consultant - Documentation Specialist (EH&S/Global Product Stewardship Dept.)
• Responsible for the validation and certification of importing material substances into the U.S. and by the Toxic Substances Control Act (TSCA) of core products.
• Analyzed and provided photochemical reactivity statements for MSDS and labeling requests.
ONTIC ENGINEERING & MANUFACTURING
Contracting Consultant - Document Control Specialist | 09/2012 - 06/2014
Chatsworth, CA Sep 2012 - Jun 2014
ONTIC manufactures and supports Original Equipment Manufacturer (OEM) parts for aviation, commercial and military applications.
Contracting Consultant - Document Control Specialist (Multiple departments)
• Accomplished special projects for the quality document control manager, project manager, planning
manager, procurement manager, and ITAR compliance manager.
• Completed research assignments, reports, analyzing and filing, evaluating and recording of aircraft parts
and drawings/document data for Engineering and various other departments.
• Compiled and verified assembly drawings/documents as part of the Technical Data Package (TDP).
• Assisted Spanish-speaking customers.
ITT
Document Control Specialist /Configuration Management Support | 01/2008 - 08/2012
(Formerly: EDO/FPS-ITT CORP), Thousand Oaks, CA Jan 2008 - Aug 2012
EXELIS is a provider of products and services for critical counter-measure mission deliveries.
Document Control Specialist /Configuration Management Support (Engineering Dept.)
• Administered the Document Control / Configuration Management (CM) processes, including
Engineering Change Orders/Requests (ECO/ECR) and supporting documentation; scanning, analysis,
editing, incorporation and posting and processing of controlled revision changes per CM guidelines.
• Conducted Change Control Board (CCB) meetings following CM guidelines with 8-15 board members
that resulted in processing 19 ECOs in one particular day that resulted in a cost savings of $45,600.
• Updated electronic Document Control / Configuration Management spreadsheets to assure
configuration identification, change control, status accounting, and audit.
• Achieved Six Sigma Green Belt certification by changing the manual stamping of documents to an
electronic process.