Ashley Cordero: Implementation Specialist/Account Manager in Newport Beach, CA

Oversee accurate, timely and successful installation and training of cloud based Pharmacy Software program through the entire implementation cycle for start-up Healthcare Technology company. Responsible for implementing new clients through outbound calls in order to collect contracts, schedule data integration, schedule and conduct trainings in order to launch programs in a timely manner. Conduct multiple trainings including webinars with pharmacists to teach them how to utilize our communications software in their daily business operations. Helped develop the role and standard procedures of Implementation Specialist and Implementation Department by working closely with other departments in order to develop internal procedures and roles. Create reports using SalesForce

Responsible for assisting President of a small auto parts start-up company in daily operations. Maintain calendars for the President and ensure all deadlines are met. Handle accounts payable and receivables and create all invoices. Responsible for hiring of all new staff members. Responsible for closing and opening office. Maintain supply inventory. • Vital role in growth of start-up. Helped company grow into multimillion dollar company in less than 3 years.

Responsible for maintaining a 95% occupancy at a 623 unit property by leasing vacant apartments. Manged sales process from start to finish which included making sales calls, showing apartment, completing contracts and qualifying prospective tenants. Responsible for handling all resident and prospective tenants questions and issues in person and through customer service leasing software. Visited local businesses in order to promote community and gain traffic to increase sales. Produced and monitored online marketing through ads on websites including Craigslist and Rent.com. Conducted weekly market survey in order to monitor housing trends and local competition. Was sales person of the week within the first month of employment. • Sales person of the week (locally and company wide) within first month of employment • Sales person of the week locally three weeks in a row.

Managed entire Community Relations Department. Responsible for building community contacts and developing strong relationships with potential clients. Planned and executed all community programs which included charity banquet/auction, baseball camps, kids club, talent appearances, reading programs with local schools as well as many others. Represented organization at all marketing events. Generated ticket sales through community events, sales presentations and cold calling. Met all sales goals for group and season ticket sales. Handled all recruiting, training and supervision of game day employees and front office interns. Managed ticket box office and trained new staff on ticket software. Answered high volume multi-line box office phone. Provided excellent customer service to all clients. Created weekly sales reports for season ticket and groups sale. Managed all donor lists. Volunteered at local hospitals and foster homes. • Doubled sales in my department within first year.