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Social Marketing Coordinator & Customer Service

Customer Service & Support

Creative creation and design is an industry I’ve found suits not only my skill set but is a passion turned profession. I absolutely love writing, especially about something I can connect with or relate to. I am a photographer (currently shooting with a Sony a7iii) and Lightroom CC/Bridge Camera Raw editor. I love developing their brand style and presence. Content creation, writing, customer service and client relations and interfacing . I also thrive off of Customer/Client relationship building. As an extravert I love team environments, the positive feedback of a client and honestly making people happy or laugh in general. I've found I can apply my sense of humor, my professional experience and my resourcefulness to be an effective and valuable resource either employed, contracted with my company or freelance.

92617

-   Responsible for all incoming phone calls and placing of appointments
-   Managed and created content for all social media platforms through Hootsuite
-   Scheduled and created all email marketing campaigns on Mailchimp
-   Client and Customer Relations manager dealing directly with Merchant-Customers and direct consumers
-   Daily follow up calls to customers to confirm satisfaction
-   Represented company at ASID (Association of Interior Designers, Orange County Chapter) meetings
-   Coordinated booth and company presence at tradeshow events
-   Worked directly with the President and assisted in all smaller tasks when needed
-   Oversaw bringpro crew including but not limited to assistance in daily scheduling, job routes, employee events, crew
concerns and input as well as mediating any client complaints or concerns
-   Assisted under Chief Delivery Officer with daily appointment and crew management

Specializing in product photography for businesses, portraiture, landscape and property photography such as real estate and interior design services & any other photography needs while offering businesses stock photography cultivated just for their brands needs.

Owner

17951 Sky Park Dr. Suite K Irvine, CA 92614

-	Maintaining constant communication regarding upcoming & past due invoices owed
-	Directly responsible for all communication with factoring/funding company Sky Business Credit LLC including creating, obtaining all
necessary documents required by my Director. Submissions were created and submitted daily.
-	Created the Standard Operation Procedure for funding methodology
-	Assisted in establishing International Headquarters
-   Tasked with all customer service phone calls directed to our international phone number as well but not limited to attempting to disengage any complaints, investigate and resolve and formal complaints filed to the FDA
-   Provided relief to our in-house Sales Support employee as well as directly to the director and co-founder
-   Participated in instituting all primary functionality of the new HQ
-   Alternatively, packed sample orders in our small on-site warehouse to be shipped to retail customers directly

Accounts Receivable, Customer Service & Department Support

92656

-   Daily care and exercise of clients' pet(s)
-   Adminstering medications
-   Responsible for all business management i.e; invoicing, scheduling, customer relations, promotion for new business
-   Responsible and entrusted with admission to client's home, key and alarm codes
-   Overnight in-home care/pet-sitting
-   Created company website design, maintained active social media presence especially Twitter, Facebook & Instagram

Owner-Operator

Find out detailed information about Ashley Endemano, Social Marketing Coordinator & Customer Service in Aliso Viejo, CA

Ashley Endemano: Social Marketing Coordinator & Customer Service in Aliso Viejo, CA

Ashley Endemano