Ashley Gilbertson: Account Project Manager in , IA

• Experience leading complex projects with multiple stakeholders • Ability to determine root-causes of performance within processes and team dynamics • Able to manufacture and interpret customer information, KPI metrics and strategic directives • Initiates critical thinking ideas to promote efficiency with minimal direction • Adaptive and responsive to changing project demands and strategic focus • Maintains a sense of urgency to drive toward progress and success • Nurtures cross-functional relationships and client rapport • Diffuse customer urgent/critical situations and accelerate resolution by participating in escalation leadership team • Co-lead the project management team and contract for 37 billion+ customer • Partner with customers executive leadership to provide appropriate solutions to maximize team efficiencies and adoption

• Oversees twelve unique customers with an average of 1,800 monthly campaigns • Vendor liaison which includes, print, outdoor, and social media • Leads team of four account manager direct reports and sixteen design indirect reports • Assists as backup for seventeen additional customers • Brand ambassador for restaurants, casinos, entertainment, and hospitality venues • Assisted in business planning and strategic goals with marketing team and other coordinating departments • Develop a trusted advisor relationship with key accounts and executive teams • Maintain and develops best-practice will working with multiple departments