Ashley Moore: in Oceanside, CA

• Took calls from customers, explained products and services using computer-based scripted materials. • Accessed source materials online. • Employed good communication skills with focus on quality and customer satisfaction.

• Assisted the head chef cook three meals a day for the camp (100+ people). • Cleaned and maintained the kitchen, then helped other counselors with the children between meals. • Worked both individually and in small groups to complete tasks. • Applied professionalism when communicating with young children, parents, co-workers, and supervisors. • Demonstrated ability to work under pressure and on multiple tasks at a time to meet deadlines. Worked the summers of 2011, 2012, 2013, and 2014.

• Greeted clients at the front desk and scheduled appointments using an online calendar program. • Wrote several new and revised sections of the staff handbooks to contribute to staff training. • Created a manual to instruct tutors regarding the Education Referral program. • Reviewed the Center's website and suggested improvements. • Compiled a list of potential clients for recruitment. • Compiled a list of writing centers across New York State and their contact info on Excel spreadsheet.

Used professionalism and communication skills to call strangers on the phone and ask for monetary donations.

Made subs and sandwiches to-order. Maintained a clean and sanitary workspace. Remained calm and focused in high-volume work environment.

Made subs, sandwiches, pizzas, and fried food to-order. Maintained a clean and sanitary workspace. Remained calm, focused, and courteous to customers in fast-paced work environment. Restocked shelves and coolers as needed.