Audrey Davis: Marketing Assistant / Social Media Manager in Haiku, HI

• Manage five social media channels daily (Instagram, Facebook, YouTube) • Engage with audience + customers on all platforms providing customer service • Draft weekly and monthly social media analytical reports • Create targeted Facebook and Google Ads to boost sales • Organize and implement product launches from start to finish • Boost online sales for the company • Work with the graphic design team to implement social media campaigns • Work with content creators around the globe to prepare for launches + gain social media content • Grow social media audience on Facebook, Instagram, YouTube, etc. • Manage email marketing campaigns • Write Press Releases for relevant events • Write product copy that embodies the company's tone of voice

Contacted the correct individuals to perform repairs and maintenance so that issues were immediately resolves • Engaged with online audiences by placing a strong focus on product and responding to inquiries and comments timely and knowledgeably. • Drafted daily social reports • Used Sprinklr, a social listening tool for customer service and advocate, athlete + UGC engagement.