Collections Analyst, Sr

Accounting & Finance

• Analyze reports to identify past due Canadian customer accounts and collect on them
• Act as backup for the Payments Department in daily cash postings for our
Canadian market
• Assist the Credit Department when help is needed
• Rely on strong multi-tasking skills to prioritize assignments while still taking care of my daily
responsibilities
• Maintain status reports and manage a 7 million portfolio
• Reviewing discrepancies and work effectively in order to resolve in a timely manner
• Assist US accounts analysts on identifying resources needed to collect past due amounts, and process
potential refunds, through monthly meetings
• Offer support to said analysts in-between meetings to get and maintain their accounts current
• Maintained currents at 90% or over
• Analyze, research and dispute order discrepancies with our US distributors
• Keep write offs at a minimum
• Assist in training new collectors

• Install F&P software on customer's computer
• Troubleshoot F&P software issues with the customers
• Troubleshoot Cpap download issues with the customers
• Troubleshoot GSM transmission issues with the customers
• Troubleshoot issues the customers might experience with Info Smart web, Web-based
Download solution
• Coordinate any necessary software related returns with Customer Care
• Screen applications to the Home Care Services website
• Keep spreadsheet of HomeCare Services registration requests
• Test updates to InfoSmart Web
• Escalate issues resolution to NZ Headquarters if/when necessary

Software Support Specialist

• Process orders received by phone, fax or email daily, for U.S. and Canada customers
• Ensure liaison between customers and Sales Representatives and/or Respiratory
Specialists
• Process quotes, requests and special orders from Representatives of assigned
Territories
(U.S. East Coast Hospitals, Canadian Hospitals   )
• Triage of on-coming calls to the correct departments after investigating customers' requests
• Process returns and credits as necessary
• Billing and management of virtual warehouses for some major accounts
• Ensure liaison between various departments of the Company
• Translation of Corporate documents for use on the Company's YouTube Channel
• French Voice-over for the Company's YouTube Channel

Bilingual Customer Service Representative

• Process all orders received by phone, fax or email on a daily basis for L.A. and Las Vegas Branch
• Answer Customers enquiries about products.
• Check products inventories, Process checks received, items returns and relative credit notes
• Check All orders pulled out of the warehouse before being loading in truck
• Supervise truck loading and release of driver
• Review and submit credit applications from new customers and advise customers and sales
representatives of Management's decision
• Order to various domestic vendors and organize transportation of freight

Bilingual Executive Sales Administrator

•   Executive support to the Project Manager and all the General Superintendents on the job sites
•   Supervising and organizing the work of 4 administrative clerks
•   Responsible for the invoicing of all projects
•   Account Receivable, supervising payroll and new hires
•   Keeping logs of cost reports on various projects
•   Managing drug screening tests with ASAP for new hires and current employees
•   Responsible for the office organization and well-functioning

Executive Assistant / Projects Administrator

• Managing clients' accounts
• Act as liaison between customers from all around the world and local suppliers
• Assist foreign customers, unfamiliar with the French Riviera, during their stay
• Responsible for all Accounts Receivable and Accounts Payable
• Executive support to the owner of a Company specialized in exhibition displays advertising campaigns
and special events, throughout Europe and for the American Film Market.
• Establishing all correspondence with suppliers and clients (letters, faxes, emails)
• Establishing rental contracts for office sites and advertising panels sites
• Managing sites decoration and billboards creation, between clients and suppliers
• Managing travel arrangements to the American Film Market

Bilingual Executive Assistant

Find out detailed information about Aurelle Garner, Collections Analyst, Sr in Lakewood, CA

Aurelle Garner: Collections Analyst, Sr in Lakewood, CA

Aurelle Garner

AFPA

Institut de Formation en Soins Infirmiers (Nursing Care School)

Long Beach City College