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Ecommerce Account Manager

Marketing & Sales

Account Management expert with proven history of setting record sales growth, strengthening account relationships, and acquiring key accounts.  Specializing in Key & Ecommerce Account Management, including Amazon.com


HIGHLIGHTED ACHIEVEMENTS:
•	Set company record for territory growth – 31% – during first 9 months of employment at current job. 
•	Increased Ecom Accounts by over 60%, and took Amazon.com business from $300/mo. to $40,000/mo.
•	Increased Key Account sales by over 20% each year for 6 years as National Key Account Manager.  
•	Under my management, our 7-person sales team consistently hit territory sales goals, with some setting records.    
•	Account acquisitions include: Walmart, Jet, Zappos, Marmaxx, Brooks Brothers, Vineyard Vines, & Basspro


Ecommerce Account Manager: May 2016-Present
•	Transformed neglected Amazon account into a sales powerhouse by uploading over 500 skus, rewriting all copy, enhancing all metadata & initiating a strategic marketing program.
•	Increased ecom business by 60% YTD through experienced account management and aggressive new account acquisitions including Jet.com/Walmart.com, Wayfair.com, and Zappos.com
Independent Account Manager: August 2015-May 2016
•	Grew territory by over 31% in 9 months – to date the largest territory growth in company history.  
•	Adeptness at CRM software led to appointment as office administrator responsible for training new employees
•	Overall Success as regional account manager resulted in promotion to Ecommerce Manager where I currently manage the fastest growing source of revenue.  


•	Directly increased sales by becoming top grossing sales associate within 4 months of hire.  
•	Acquired a loyal customer base of high net worth individuals by securing trust through honesty.   
•	Increased web division travel sales by 15% by writing more engaging website copy & by rewriting all trip details more concisely.  



Sales Associate / Website Copy Writer

National Key Account Manager                                   
•	Success as New England Account Manager resulted in promotion to Key Account Manager.  
•	Successfully managed over 75 of the largest house accounts including Brooks Brothers, Orvis, and West Marine. 
•	Building secure relationships combined with disciplined account management allowed me to grow business with existing accounts by 30%
•	Acquired over 25% of current house accounts including Brooks Brothers, Bonobos, and Marmaxx. 
•	Managed all sales reps and lead them to success by analyzing sales data and guiding their efforts; creating sales collateral to enhance their presentation; and incentivizing success by establishing a supportive atmosphere.    


National Key Account Manager

Find out detailed information about Austin Lyon, Ecommerce Account Manager in Brooklyn, NY

Austin Lyon: Ecommerce Account Manager in Brooklyn, NY

Austin Lyon

Trinity College