Austin Lyon: Ecommerce Account Manager in Brooklyn, NY

Ecommerce Account Manager: May 2016-Present • Transformed neglected Amazon account into a sales powerhouse by uploading over 500 skus, rewriting all copy, enhancing all metadata & initiating a strategic marketing program. • Increased ecom business by 60% YTD through experienced account management and aggressive new account acquisitions including Jet.com/Walmart.com, Wayfair.com, and Zappos.com Independent Account Manager: August 2015-May 2016 • Grew territory by over 31% in 9 months – to date the largest territory growth in company history. • Adeptness at CRM software led to appointment as office administrator responsible for training new employees • Overall Success as regional account manager resulted in promotion to Ecommerce Manager where I currently manage the fastest growing source of revenue.

• Directly increased sales by becoming top grossing sales associate within 4 months of hire. • Acquired a loyal customer base of high net worth individuals by securing trust through honesty. • Increased web division travel sales by 15% by writing more engaging website copy & by rewriting all trip details more concisely.

National Key Account Manager • Success as New England Account Manager resulted in promotion to Key Account Manager. • Successfully managed over 75 of the largest house accounts including Brooks Brothers, Orvis, and West Marine. • Building secure relationships combined with disciplined account management allowed me to grow business with existing accounts by 30% • Acquired over 25% of current house accounts including Brooks Brothers, Bonobos, and Marmaxx. • Managed all sales reps and lead them to success by analyzing sales data and guiding their efforts; creating sales collateral to enhance their presentation; and incentivizing success by establishing a supportive atmosphere.