Avi Chabot: Lead Guest Specialist in Louisville, CO

- Develop processes to ensure that efficient and professional communication is administered between employees and guests - Train and manage guest services team to ensure that guests are receiving the highest quality experience possible - Analyze sales statistics & customer feedback to put new strategies in place that increase revenue and strengthen clientele relationships

- Developed product strategy for buying and stocking to meet and exceed customers expectations - Served as the face of the company, in person and over the phone, enhancing the relationship between clients and the business - Managed a schedule of +15 stylists & +200 daily appointments

- Built the festival’s website pages with unique and succinct layouts utilizing HTML and CSS - Updated pages as new information on the festival was released in a timely fashion - Participated in physical organization of event, working booths taking photographs, and interacting with attendees