Job Responsibility
• Diagnosed and resolved operating system, hardware and software program problems to root causes
• Recommended configuration changes and system additions that optimized performance
• Resolved issues to meet customer satisfaction by keeping the customer updated on the case status while maintaining an action plan for the investigation and resolution life cycle of the case
• Provided customer support for all client/server based products
• Assigned/Managed User Rights
• Upgrade the machines OS from time to time mostly by using Ghost (Symantec) process.
• Resolved user's hardware & network problems
• User Account Creation, Security Policies, Group Creation, Provided Access Permission
• Configuration of Outlook Express and MS Outlook and resolved related problem
• Resolved front-end applications issue.
• Good knowledge about Active directory, DNS and DHCP.
• work in Domain environment
• Friendly working with Acer and IBM machines
• Configured Printer & Resolved Related issue
• Desktop and Network related queries and applications
• Installation of Win Server 2K3 & 2K8, Windows XP/ 7
• Managed Critical Virus related issues
• Managed Ghost Utility

Working as a Technical support Engineer

Find out detailed information about Avinash Bhosale,  in Mumbai, MH

Avinash Bhosale: in Mumbai, MH

Avinash Bhosale