Bailey Hursh: in Denver, CO
Bailey Hursh
Denver | United States
Skills
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Interests
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Industries
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Work experience
Pennsylvania State University
Lending Assistant | 10/2017 - 08/2020
Supervised inventories for books, audio-visual materials etc. accurately processing all
receipts
? Oversaw the check-in and check-out process of library materials at the circulation desk
? Returned books to circulation via shelving process
? Maintained well-rounded knowledge of reference data to share with patrons and visitors
? Provided excellent service and attention to customers when face-to-face or through
phone conversations
Pennsylvania State University
Welcome Desk Attendant | 01/2017 - 08/2020
Kept a watchful eye on front desk at all times to encourage a protected library
environment
? Pleasantly greeted library patrons, offered assistance with any needs or issues
? Promoted the library's vast services to visitors through active communication
? Used library and scholarly databases to locate necessary information
? Improved customer satisfaction by finding creative solutions to problems
? Recognized by management for providing exceptional customer service