Barbara Rapp: Business Development in Aurora, CO

B2B Marketing • Increase client base by 120% in the first six months by adding bilingual accounts. • Improved client retention with exceptional customer service. • Detail oriented for expectation management. • Introduced numerous new technological methods and solutions. • Able to up sell more services to increase client revenues with higher RIO. • Excellent problem solver and solution provider.

Office Manager/ Treatment Consultant • Lead marketing programs to include all services and products. • Managed office staff to include training of office operations. • Oversee all hiring and terminations of staff. • Assisted in creating website for practice. • Pride myself in assisting this practice in reaching very prosperous levels of both financial and well-trained office staff. • Proficient in Care Credit financing. • Billing expert.

• Greater Los Angeles Sales focusing on key account resellers. • Increased sales by 100%. • Developed marketing territory strategy. • Conducted new product training to all new reseller staff. • Consistently top sales producer in the nation.

Office Manager/ Treatment Consultant • Proficient in Practice Works, Computer Age, Curve Dental and Dentrix. • Implemented recall system. • Billing expert. • Closed all dental sales including cosmetic dentistry, to include financial arrangements.