Ben Beck: Supervisor, Credit & Collections in Boston, MA

• Manage collection efforts for Key Accounts for Dunham, Aravon, Rockport, and REEF brands • Leverage SAP expertise to influence process changes and drive smooth transitions with cross-departmental work • Investigate returns, credit memos, and invoices to ensure their validity to drive profit for the company • Manage all return receiving for The Rockport Group and REEF Lifestyle • Investigate deductions and accounting discrepancies to ensure accurate business reporting • Investigate deductions and accounting discrepancies to ensure accurate business reporting

• Social media community engagement manager, manage paid social outbound communications • Work as the main point of contact for eCommerce customers, wholesale accounts, and sales reps • Provide sales support to North American sales reps by working closely with Director of Sales • Process all eCommerce returns and inspect of quality assurance. • Lead assistant for marketing outreach projects, events, and promotions • Create and analyze data for booking reports in Excel through FullCircle ERP • Organize and input product information into ERP system by analyzing Tech Packs sent to factories overseas • Work with product design and product development to create future season plans by analyzing past season sell through • Allocate stock to be shipped from in-house warehouse and 3PL to wholesale and eCommerce customers • Organize sample lines for cut & sew, tees, and accessories

Organized product at AGENDA Trade Shows-Long Beach, CA. Inventory/organization of product in office for the #1 luxury headwear brand. Exposed to start-up tactics and involved in the launch of a brand and the meticulous process of creating an image for the brand to appeal to target consumers. Hand-wrote letters to celebrity influencers. Ryan Sheckler, Victor Cruz, Travie McCoy, etc. Sat-in on business meetings with clients I started with Melin when we launched our first line of hats from our offices in Laguna Hills, CA. Melin is now operated out of OluKai HQ in Irvine, CA