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Senior Consultant

Specialist & Consultant

Ben Greif has over 10 years of professional experience in tech and offers a uniquely well-rounded product background, enabling him to balance customer-centricity with a business mindset.  

-5 years of Product Management experience
-MBA
-3 years of Agile Consulting
-UX Design certificate

Ben brings an end-to-end understanding of how to deliver exceptional products. He believes in design thinking, continual improvement, and cheap pizza.

As a Product Manager, Ben has redesigned websites with over 20 million users, created prototypes for diagnosing data coverage issues, and built automated Twitter notifications for device launches. As an Agile Consultant, he has helped teams improve their product development processes, even doubling their delivery predictability.

Ben holds a BA in Management Information Systems from Washington State University and an MBA from Seattle University. He also has several certifications, including Certified Scrum Product Owner and Professional Scrum Master. 

Coach product development teams at large companies (from $2B to $10B in revenue) focused on improving Scrum and Agile practices.

Built an automated method for consumers to register for device launch notifications via Twitter.

Created a mobile application prototype to diagnose and troubleshoot data coverage issues—the engine of which was implemented  as an internal rep tool.

Principal Product Manager

Co-owned the user experience and business performance of my.t-mobile.com (20 million users), developing and executing product roadmaps, prioritizing and managing epic and user story backlogs, working as Product Owner of multiple Agile Development teams. 

Led two redesigns of the "Change Plans & Services" transaction path, improving conversations by +40%, customer satisfaction scores by +20%, and successful transaction volume by +280%.

Senior Product Manager

Orchestrated hundreds of change requests for t-mobile.com, managing them through their entire lifecycle from requirements gathering to go-live. 

Ben Greif: Senior Consultant in Seattle, WA

Ben Greif

Seattle University

Washington State University