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Sales and Operations professional in the high-tech industry with broad hands-on experiences. Analytical and Strategic with a collaborative approach to supporting and influencing Sales, Finance, Marketing, and Operations. Execute to meet short-term goals while scaling business with a long-term outlook. Aimed at developing best practices with internal teams in start-ups or in large corporates which will be solving problems and generating value.

Areas of expertise: 
- Product Marketing Strategies for on-going, phase-in and products phase-out
- Execution and implementation of sales strategies
- Forecasting (units and dollars of Sell-through, Sell-in, channel inventory)
- Sales analytics (actuals reporting, forecasting scenarios, promotions, etc.)
- Financial Analysis (profitability, P&L)
- Workflow / Process Redesign
- Pricing decisions optimisation through full P&L assessment
- Product pricing, rebates and promotions planning and implementation in channel
- MDF, Co-oP and back-end programs management
- Order management and customer support
- Proficient with Microsoft Office (particularly Excel) and Oracle 11i Advanced Pricing
- Others: Quickbooks, Looker, Google Suite
- Mac iOS and PC 

Responsible for developing, managing, and expanding sales channels and partnership with strategic retail, reseller, and distribution partners.
Initiated new partnerships: Best Buy, Superior, Faire, Groupon, Ebay, etc. Developed existing ones: B&H, NewEgg, Rakuten, etc. Brought retail consulting group to accelerate customers' reach in new market segments.

Lead the customer service team: coaching, educating and managing the team addressing customers issues. Created a database and process to share technical knowledge. Drove weekly updates to crowdfunding backers providing updates on 3 simultaneous projects. Coordinated sales operations team in China to deliver project status and forecast.

Sales and Customer Experience Director

Forecasting architect modeling projected sales and accounts’ profitability. Leveraged multi-channel strategies to effectively manage product life-cycles for optimal revenue and profit. Fostered collaboration between Sales and Operations teams; aligned teams to achieve common inventory target to supply on-demand and incremental sales. Anticipated left to sell volumes while trending channel and company inventory to drive smooth product transitions without gap-out or excess and obsolete inventory issues; planned and leverages sales tactics to drive execution and implementation of the transitions. Hosted quarterly cross-department revenue planning sessions; assessed risks, missed sales opportunities, and strategic resolutions. Championed balanced portfolio concept; recommended price increases and focus on top accounts, to maximize margins. Supervised channel's MDF, Co-oP, etc. spending and advocate recommendations maximizing revenue and margin controls. Maintained organization performance metrics (KPI); monitored reporting of sell-in and sell-through statistics to analyze and modify sales strategies. Managed domestic and off-shore team charged with creation and implementation of organization sales plans and order processing. Supervised Order Management team for order to cash process; insuring no revenue leak, accurate and timely process. 
Key Accomplishments: 
•	Enhanced financial planning process by considering customer mix, product transitions, returns, price protection efforts, and discounts. 
•	Developed alternative promotional offers, resulting in 30% promotional spend savings.
•	Built forecasting model to achieve sales with 10% accuracy in rapid growth market.
•	Designed automated and thorough reporting system for sales actuals (sell-through and sell-in).

Senior Sales Operations Manager

Direct report of Chief Financial Officer (CFO); Strategist for organization’s short and long term pricing, promotions, and marketing plans. Established pricing models, granted discounts, and marketing expenses or programs for 80% of client-base. Steered quarterly promotions review with Executive team; recommended profitable sales strategies based on thorough financial P&L analysis. Offered pricing and sales program options aligning customer requests with optimal business results. Stringently negotiated contracts, rates, and margins; partnered with CFO on customer or retailer requests outside of approval guidelines. Focused Sales and Product teams on maintaining balanced portfolio; reviewed and approved Sales teams promotional retail offers, to ensure financials met strategic and revenue objectives. Led annual sales program review, including review, approval; re-negotiation of future promotion programs, MDF, Co-oP, incremental program funding, product assortment, projected sales revenue and upcoming year revenue projections. 
Key Accomplishments: 
•	Consistently structured price offerings to win advertising space in highly competitive market. 
•	Engineered and deployed automated system formalizing requests and enhance tracking and accountability measures.

Sales Program and Pricing Manager

Served dual-role as face of Sales organization and supporting 120+ front-line National Account Managers. Managed promotional system and reporting; identified need for enhanced capabilities and collaborated cross-teams to set web-based system requirements. Directed enterprise-wide system launch; seamlessly tracking $1.5B annual revenue due to promotional events doubling year-over-year. Built exhaustive reporting templates, extracting data analyzing business unit performance towards established key performance indicators (KPIs). 
Key Accomplishments: 
•	Conceptualized and implemented forecasting system; increasing year-over-year accuracy by 18%. System generated expected sales volumes.
•	Engaged key stakeholders throughout forecasting system implementation; directed all project communications and facilitated system trainings for Sales and Executive teams.

Promotion Project Manager

Oversaw Americas region (AMR) pricing implementation and up-to-date pricing database maintenance. Analyzed inventory trends and promoted aggressive sales end-of-life (EOL) and excess SKUs strategies throughout region. Led weekly Executive meetings introducing proposed pricing changes, justifications, and projected revenues; automatically uploading approvals into pricing database. Set pricing and sales initiatives through strategic liaison between Product and Sales teams; resolved cross-team pricing discrepancies.   
Key Accomplishments: 
•	Developed and launched comprehensive business intelligence database; consolidated monthly and quarterly inventory trends tracking. 
•	Achieved 55% quarterly reduction of phase-out product inventory; targeted highest value, slow moving SKUs, resulting in increased revenues and profit margins.
•	Re-engineered selection methodology for EOL and excess inventory to leverage pro-active approach and enhanced inter-department communication.

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Provided complete WW Sales & Marketing business oversight and accountability for implementation of Oracle 11i Advanced Pricing Module for multi-billion dollar computer peripherals manufacturer.

Full responsibility for Sales & Marketing business analysis, representation, and subject-matter expert management in support of transitioning all regional Retail and OEM pricing tools and processes to new scalable enterprise module and transferring and centralizing all pricing activities into a single application. Drove regional management consensus on system functionality and approval process workflows, supporting organizational interests and ensuring Sarbanes-Oxley (SOX) compliance. 

Selected Contributions:
• Established all new pricing processes and ownership to ensure appropriate application functionality to support standardized and scalable pricing methodologies
• Orchestrated a smooth change of ownership of pricing execution
• Developed and coordinated Sales & Marketing application training curriculum for 200+ users
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Managed and published branding and promotional strategies, holding responsibility for marketing and rebate activity operating budget of $14M in AMR region.
Collaborated with Product Managers and Sales & Marketing Vice President to craft quarterly promotional strategies aligned with organizational goals, closing the loop on all activities to evaluate effectiveness, identify future opportunities, and mitigate risk.  Directed marketing and rebate program budget administration, implementing and analyzing multi-channel promotions for successful market share expansion and enhanced brand awareness.
Oversaw fulfillment operations, managing mail houses and executing over 30K mail pieces per month. Directed Pricing Manager, responsible for leading pricing committee and preparing product pricing recommendations for executive review / approval. Performed routine and ad hoc reporting and analysis of market share, advertising trends, competitor positions, and budgetary tracking.

Selected Contributions:
?	Revamped the CRM system to improve budget management functionality through enhanced tracking and reporting for actuals, and spearheaded development of Lotus Notes module to facilitate rapid and accurate pricing execution
?	Administered over $7M in mail-in rebates annually, optimizing the program to decrease customer complaints, and reduced marketing operational cost by 30% while increasing campaign effectiveness

Excess Inventory and Pricing Manager (and others)

Find out detailed information about Benjamin Bonnet,  in Redwood City, CA

Benjamin Bonnet: in Redwood City, CA

Benjamin Bonnet