Benjamin Cave: Director of Logistics in Santa Ana, CA
Benjamin Cave
Director of Logistics
Santa Ana | United States
Skills
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Interests
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Industries
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Work experience
Argaux, LLC
Director of Logistics | 02/2020 - Current
Hired to build, advise upon, and direct warehouse operations for wine retail start-up that has seen over
300% sales growth and doubled annual revenue in the past fiscal year
? Designed new order audit process that lowered error rates from over 10% to 1.2%
? Created project management guidelines using Basecamp for bulk orders (15+ shipments), with zero missed deadlines to date
? Currently leading implementation of inventory management tool with software vendor Cin7 - a
project with goals of reducing manual upkeep related to 600+ product SKUs and vastly
improving accuracy of month-end reporting
? Hired and trained 2 full-time warehouse staff to fulfill daily order volume of 100+ shipments
? Spearheaded complete overhaul of warehouse and wine cellar physical spaces, including
installation of industrial shelving and recycling of old packing material
? Secured contract for offsite storage of branded packaging with FlowSpace - a cost-effective and safe solution for tracking material stock
The Printery, Inc
Operations Manager | 02/2019 - 10/2019
Oversaw all daily production operations. Ensured staff were effective with timely data entry, proof
generation, responsiveness to customer inquiries, supply ordering and inventory, scheduling jobs on
press, coordination with necessary vendors, and final product delivery
? Wrote new billing protocol that resulted in significantly improved cash flow and 94% of jobs
posted within designated 48-hour time frame
? Created new set of KPIs for delivery to production staff and CEO review, producing 22% average
performance improvement within 3 months
? Managed cleanup project of digital work-in-progress system, eliminating 46% of old jobs
? Instituted weekly production meeting and daily huddle schedules, thus facilitating better staff
communication
? Utilized Design Thinking training in February 2019 and met with key staff members to gain
understanding of daily work life and assess pain points/areas of improvement
? Initiated collaborative digital environment via Google Drive for major corporate client, resulting
in increased workflow visibility and eliminating weekly manual updates
? Participated in mock OSHA audit with offsite safety vendor in March 2019 and corrected safety
violations on manufacturing floor
? Trained team of 15 staff members on all-day safety seminar required by OSHA
? Vetted offsite vendors for installation of new water filtration system on manufacturing floor
Vanguard University
Supervisor, Mail Center & Records Retention | 02/2016 - 06/2018
Maintained budget for dual business accounts totaling $200,000 in annual ad deployment. Supervised a
team of 3-6 part-time student workers. Facilitated daily shipping and receiving operations for
community with 2300+ students, 500+ staff and faculty, and over 30 departments
? Rebuilt student worker training manual and instituted 2-week onboarding program for new
employees, while also delivering program to existing employees to assess strengths and weaknesses and refresh essential skills
? Achieved overwhelmingly positive results, with package loss rate dropping from 14.1% to 1.3%
and customer satisfaction holding strong at 94% according to 2017 survey
? Created inventory using Microsoft Excel of all equipment and location of data to ensure
protection of sensitive information
? Analyzed and reorganized staff access levels to data locations to increase security
? Held focus groups with key internal customers to establish program requirements and team
deliverables, thus ensuring smooth offsite transfers of confidential files in accordance with University document destruction and records retention policy
? Secured new budget-neutral contract with third party vendor, creating a decentralized
document destruction pick-up that decreased collection time from eight hours to one
LJSMark, LLC
Print Production Manager | 05/2015 - 02/2016
Created new three-step communications process for all new purchase orders, looping in both clients and third-party vendors and lowering margin of error to less than 8%
? Evaluated design specifications with print team and ensured accurate delivery of time sensitive
requests
? Acted as primary point of contact for 15+ customer accounts across multiple nationalities and industries