Benjamin Phelps: Global Indirect Procurement I in Nashville, GA

• Conducted data analysis on spend and supplier data in order to assist category managers with negotiation. • Managed spend trend reports on 5 major suppliers targeted for cost savings initiatives. • Created a data reporting dashboard in Microsoft Power BI to show company spend covered under contracts. • Improved data reporting to tie about 1 million dollars of unaccounted spend to various departments in the company. • Administrated all contracts for the company in our contract database. • Maintained purchase requisitions and orders in Microsoft Dynamics and D365.

Forecasted sales for LG’s home appliances with their Home Depot account, specifically in cooking appliances, dishwashers, and vacuums Supported key account managers in making decisions regarding product performance and positioning Analyzed sales data to provide solutions to forecasting decisions Coordinated with supply planners to ensure ample flow of inventory to support demand at The Home Depot Managed reports tracking promotion performance and product availability

Communicated between external vendors and internal stakeholders to guarantee on-time delivery of recycled materials Managed relations with a major mill in Tacoma, WA and all of their suppliers Acted as point of contact to resolve logistical and billing issues for the mill and its suppliers Supervised all inter-continental shipments out of the port of Oakland going to China and Korea Coordinated a recycling route of two-dozen commercial properties in the greater Los Angeles area Worked between departments and functional lines to ensure complete customer satisfaction Contributed solutions to a Six Sigma project to reduce post transaction accounting adjustments

Drafted email marketing campaigns to generate leads Presented to outside sales team to educate them on potential leads and best practices Performed financial analysis on potential franchisees to qualify their financial capability Communicated with foreign customers by leveraging language skills Made one hundred calls to leads per day and passed six to ten leads per day

Conducted market analysis in North American and European markets Managed email survey project to gain more insight on customers Used social medial platforms to expand online presence (Twitter, Facebook, & HootSuite)

Conducted market analysis for companies exporting to foreign markets in Latin America and Europe Coordinated email marketing campaigns for trade shows and events Presented market analysis and recommendations to prospective clients Managed two government websites dedicated to exporting for Florida companies Translated marketing flyers and emails into Spanish for clients