Blake Whittemore: Field Support Representative

• Product expert providing tradeshow setup, event support, merchandising, and inventory management assistance • Planned and executed 25+ customer-facing promotional events and private tournaments annually • Conducted on-going vendor training and new product presentations

• Tracked spikes in client exposure due to inclusion on the organization's social media platforms • Managed the Man of the Match/Month program through the capture of activation proofs and development of monthly reports highlighting the program's status

June 2016 - August 2016 • Oversaw the day-to-day operations of the theatre consisting of employee supervision, cash operations, human resources, food & beverage, and marketing • Decreased employee turnover by 35% through the implementation of a new employee engagement program which focused on monthly awards, events, and collaboration • Improved theatre cleanliness and customer satisfaction by 5% and 12%, respectively, due to the formation of a standardized cleaning policy • Created an ordering system by determining inventory par levels which decreased waste by 10% • Reorganized F&B and janitorial storage areas which led to a 5% drop in inventory variances • Managed and placed orders worth $40,000 to $50,000 in total every month

• Assisted account teams in creating mid-season recaps and implementing client activation events • Created element books for presentation to current and prospective clients • Managed the Hero of the Game promotion