Blanca Gonzalez: in Anaheim, CA

? Responsible in managing all Data Services’ accounts payable, escrow accounts, and receipt ledgers. ? Proactively verified receipt and reviewed quality of mortgage and deed images from FTP sites and other image media. ? Effectively communicated with counties and contract vendors on a monthly basis to ensure negotiated prices of product. ? Diligently reviewed and appropriated mass data received from each county to ensure quality and completion of images.

? Handled heavy calls from clients seeking reinstatements; disclosing reinstatement process and fee collection promptly. ? Swiftly delegated all impound/repo fees to Accounting to ensure client assistance with fee adjustments, deferments or payment extensions. ? Collaborated with other departments in the coordination of vehicle transportation, appropriations of insurance, sale clearances and legal litigation. ? Successfully kept client retention and vehicle reinstatements over the 80% expected goal on a monthly basis.

? Efficiently communicated with 500 assigned accounts on a monthly basis while also managing heavy incoming calls. ? Actively served as a liaison in negotiating credit accounts with debtors, attorneys and other interested parties. ? Consistently achieved a 40% or lower rate in payouts on all client debts during negotiations. ? Expertly retained 90% of assigned clients whilst ensuring the prevention of overdrawn accounts.

? Managed new and recurring sales including special events, shows and meeting spaces at the rate of 400+, annually. ? Coordinated timelines and catering contracts with Food/Beverage Managers, Kitchen/Wait staff and outsourced vendors to customer’s specification of each event. ? Responsible for organizing and presentation of financial reports including monthly/annual sales. ? Accountable for “full circle” of event finances including deposits, invoicing and purchase orders.

? Efficiently coordinated office errands for Director and Assistant Director. Including but not limited to directing phone calls, entry of student progress, mail distribution, organizing center emails, inventory and ordering of center supplies. ? Executed center bookkeeping. Including budget balancing, accounts payable/receivables, invoicing, travel stipends/reimbursements. ? Orchestrated the scheduling and coordination of advisor meetings, student activities and program events/ banquets. ? Served as a liaison between CSUF MESA office with program advisors, student/parents and other MESA centers.