Bachelor or Arts, Business Administration

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Operations Specialist

Logistics, Shipping & Operations

Seeking a position where I can utilize and further develop communication, analytical, decision making, problem solving and leadership skills.

•	Convert legacy data sets into a new CRM with meaningful visual results using formulas, pivot tables, charts and graphs
•	Provide historical trending and predictive analysis on key business metrics
        o	Requisitons opened
        o	Jobs filled
        o	Assignments started
        o	Assignments ended
•	Create and maintain dashboard templates and presentations for executive management
•	Prepare recurring business performance metrics based on location identifying areas of excellence and potential issues
•	Capture and prepare monthly, quarterly and YTD comparisons and result summaries
•	Analyze existing processes, identify areas of weakness and implement improvements resulting in:
        o	Redesigned processes
        o	Higher accuracy
        o	Improved timeliness
•	Perform ad-hoc analysis in an accurate and timely manner


•	Adapted to work in a high-volume fast-paced environment
•	Maintain responsibility for personal bank and ensures all financial transactions are accurate
•	Consistently ranked in the top 10% of the service staff based on the balance score card
•	Provide exceptional service exceeding expectations evidenced by consistent manager appraisal 
•	Earned shift leading management responsibilities over the waitstaff department
•	Promoted for exceptional sales and customer service
•	Exceeded quotas each month as shown in the monthly balance score card
•	Goto employee to resolve negative customer situations

Server / Team Lead

Staff Accountant (AR/AP)		                                                              
•	Managed payments for the corporate office and all national building leases
•	Managed payments for all facilities and utilities
•	Recovered outstanding funds from various appraisers
•	Processed requests for employee reimbursements

Processing Setup Specialist
•	Process loan applications from time of receipt of application to submission of the loan package to underwriting
•	Gather, organize, verify and track loan documentation
•	Work with lenders, applicants, underwriters, appraisers and others to complete processing of a borrower’s loan application
•	Successfully manage up to 100 loans at the same time through various CRM platforms including Salesforce
•	Consistent top producer on a team of 20

Processing Setup Specialist / Staff Accountant

Find out detailed information about Brad Bensen, Operations Specialist in Orange, CA

Brad Bensen: Operations Specialist in Orange, CA

Brad Bensen

Cal State University, Fullerton