Brandi Flynn Fettkether: in Long Beach, CA

• Responsible for developing, managing and maintaining customer relationships • Recruit, negotiate with and sign-on new Realtors, Real Estate Offices/Association, Property Management Offices and Preservation Contractors • Develop a deep understanding of customer needs and expectations • Present information and solutions in a professional manner • Develop and maintain strong executive relationships • Proactively reach out to new customers to set up presentations/ meetings • Develop proposals, negotiate terms and conditions, and implement contractual agreements with accountability for delivering strong results • Research and prepare RFQ/RFP’s for smoke/Carbon Monoxide detector quotes for Fire Departments, Fire Prevention organizations and City/Government entities across the Nation • Attend tradeshows and events to help promote company and our products/services • Knowledgeable of Netsuite CRM Software

• Responsible for the start-up and facilitation of the company “big box” HVAC retail program starting in April 2012 generating over $2 million in sales within the first year Build and expand relationships with store management teams and corporate liaisons • Hiring and on-going training and educating new and existing Lead Generators consisting of hands on training at their current assigned stores • Conduct program knowledge to “big box” retail associates to help drive knowledge and education of our programs. • Initiate/drive the placement of permanent, working displays within stores to drive knowledge and enthusiasm of the HVAC program provided by the stores. • Work with local and corporate teams to resolve customer complaints and/or issues • Create/distribute weekly employee schedules to fulfill staffing/event needs • Create/produce training materials/new hire packages • Prepare bi-weekly payroll and commission reports for Lead Generators • Assist with newspaper, direct mail campaigns, social media campaigns • Coordinate production and distribution of annual Holiday/Thank you gift cards for approx. 27,000 customers • Facilitate company monthly meetings - including booking facility, catering and preparing monthly PowerPoint presentation • Coordinate LA County Fair participation from application process, concept, materials and staffing for our 3 companies (One Hour Air Conditioning & Heating, Benjamin Franklin Plumbing and Mister Sparky Electric)

• Responsible for the facilitation of 2 “big box” HVAC retail programs with $5 million in 2011 sales • Build and expand relationships with store management teams and corporate liaisons • Hiring and on-going training and educating new and existing Lead Generators consisting of hands on training at their current assigned stores • Conducted program/product knowledge to “big box” retail associates to help drive knowledge and education of our programs. • Initiate/drive the placement of permanent, working displays within stores to drive knowledge and enthusiasm of the HVAC program provided by the stores. • Create/distribute weekly/bi-weekly employee schedules depending on the program. • Create/produce training materials/new hire packages • Weekly reports to “big box” management on leads and sales • Prepare bi-weekly payroll and commission reports for Lead Generators

• Responsible for the management of the Trane HVAC Installed Services program for 140 The Home Depot stores in Southern California and Las Vegas with an annual budget of $32 million • Developed and maintained relationships at all levels at Home Depot and worked as a liaison between Ferguson/Trane, The Home Depot and Ferguson/Trane Dealers • Assist in the planning, implementation, and success of California Clean Air week • Conduct quarterly Business Reviews with The Home Depot team and Dealers in an effort to improve sales, HD/Store/Dealer relationships, develop plans for the future, ensure that dealers were compliant to The Home Depot regulations and standards • Develop/execute Performance Improvement Plans and assist dealers to successfully exceed the plan(s) put forward