Skate

Self Employed

Freelance & Contract

Details:
*	Network with global and local business leaders within the skateboarding industry.
*	In less than a year grew YouTube audience to over 3K subscribers, obtained over 2M views, 8K hours of watch time, and 40K accounts engaged.
*	Establish social media presence across multiple platforms.
*	Moderate membership and post activity for the largest skateboard industry networking group on LinkedIn at 15K+ members.
*	Assist clients with business plans, video editing, social media, talent scouting, marketing strategy and more.

Default

Details:
*	Carefully pack frozen food orders with dry ice in packages.
*	Ensure order accuracy and sell-by dates.
*	Meet and exceed accuracy and productivity metrics.
*	Maintain clean work environment as needed.
Pre-loader

Material Handler

Details:
*	Prevent packages from shifting and damage through consistent use of defined loading patterns.
*	Help drivers meet schedule demands by working with speed and accuracy.
*	Safely load packages from moving conveyor belt on up to six trucks a time in fast-paced environment.
*	Assist co-workers with bulk packages and heavy/oversized boxes.
*	Assist drivers with package delivery during peak season.

Details:
*	Assisted with product development by soliciting and sharing customer feedback, including documenting customer service processes and responses in internal database for future reference
*	Maintained current and thorough knowledge of regulatory and compliance requirements for industry-specific standards
*	Oversaw team of customer service representatives handling email, web chat inquiries, and customer problem resolution
*	Devised metrics for measuring staff, customer service and business outcomes and tracked performance in Zendesk
*	Supported management with recommendations on staffing and procedural updates
*	Assisted HR with recruitment by attending job fairs, interviewed prospects, and trained all new support employees

Customer Support Team Leader

Details:
*	Resolved customer inquiries and issues accurately based on thorough investigations of concerns *	Met inbound customer needs in a timely fashion while maintaining strict performance targets.
*	Utilized multiple software tools (Insert software tools)to facilitate rapid resolution of customer cases.
*	Recorded resolution information in applicable ticketing software and maintained database accuracy.
*	Improved user performance by providing training in hardware and software use for customers.
*	Maintained detailed records of daily support activities and resolutions.

Support Consultant

Find out detailed information about Brandon Arechavala, Self Employed in Millersville , PA

Brandon Arechavala: Self Employed in Millersville , PA

Brandon Arechavala

Millersville University of Pennsylvania