Brian Dow: in Los Angeles, CA
Brian Dow
Los Angeles | United States
Skills
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Interests
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Work experience
Trade Coffee
Business Development & Partnerships | 05/2021 - 10/2022
- Grew B2B/Enterprise Sales 128% YOY in first 6 months while creating multiple long-term partnerships to ensure consistent, year-round sales for digital product
- Created sales strategies for both event-driven campaigns & long-term partnership opportunities. Sales grew >300% outside of holiday quarter
- Managed GTM & implementation strategy for co-branding sample program that unlocked new revenue streams and created brand halo effect. Resulted 6 new brand partnerships & annual contracts in the first 3 months
- Created custom software solution to unlock product integration with 3rd parties and led API implementation with external product/eng teams
- Led customer success & owned all client relationships. Informed product development & roadmap to unlock new revenue channels and helped reduce churn for DTC customers
- Established brand-focused partnerships with high-value brands that raised Trade’s reach through various social & physical/in-store campaigns
- Managed 1 sales/partnership associate to drive 3 concurrent programs
KeepCup
Sr Account Manager | 09/2017 - 02/2020
- Managed all retail clientele (SMB), eventually taking the lead on VIP enterprise, corporate, & B2B clients responsible for ~50% of North American sales
- Consistently beat targets - 100%, 120%, and 125% of goals YOY
- Developed customized proposals/pitches for large partners (Google, Deloitte, BlackRock, Bloomberg) that were used as a rubric for the sales team across all 3 international hubs.
- Piloted a special reuse program & expanded across multiple accounts after a successful launch. Used as company benchmark & created international news/PR coverage
- Led co-branding conversations with external partners and collaborated with internal team to sell product & launch marketing initiatives
- Forged long-term partnership with Fortune 500 to use product in design plans for all international office updates along with their. Project spanned 5 continents and represented over 33% of KeepCup’s sales in a year
- Led the US team’s sustainability initiatives. Vetted & onboarded key non-profit partnerships to grow brand visibility. Participated in panels and presented at multiple events & tradeshows.
- LCA expert in North American markets
Surfrider Foundation - San Francisco Chapter
Chapter Chair (Head of 5 person Exec Comittee) | 01/2014 - 07/2017
- Voted into a leadership position after years of volunteer involvement
- Grew volunteers by 300% and installed process to promote long-term health
- Identify/cultivate fundraising opportunities while strengthening current ones
- Resulted in a 40% increase in fundraising over 3 years
- Led planning & execution for major, city-wide events w/ large sponsors
- Implemented major organizational rebrand in the local market and helped
leverage into new partners and members
- Designed and launched new localized campaigns-? Manage both contractors and campaign leaders
- Led Executive Committee by rolling out new processes and accountability.
Established yearly strategic planning meetings that continue this day
- Worked with key gov’t decision-makers to incorporate org's mission
DIY Co
Customer, Client, & Project Manager for education startup | 02/2014 - 08/2016
- Owned all client relationships while we found a product market fit. Clients range from singular customers to school administrations and required a creative, flexible feedback loop
- Helped drive product roadmap using external feedback. Part of small team that prototyped and successfully re-launched a new web + iOS product in 6 months. Owned A/B testing, bug tracking, QA process, & copy
- Tracked churn for subscriptions and helped reduce by over 50% in first year
- Hired, trained, and managed remote customer support staff of 2
Speakertext, INC
Community, Account Mngr & Operations Director for early-stge startup | 06/2011 - 08/2012
- Managed day-to-day operations for a startup of 10 employees. Owned HR, bookkeeping, office and sub-tenant leasing. Acted as point of contaft for legal counsel for company
- Managed larger, complex sales cycles with the likes of Google, MIT, PopSugar, ESPN, and Stanford. 90% customer retention with MVP
- Grew online worker community from 3,000 to 45,000+ through product iteration and creating feedback loop, resulting in improved accuracy and decreased turn-around time
- Managed onboarding and implementation for complex projects across internal + external teams
- Lowered COGS by 50% by using feedback and collaborating with the internal product team to improve and shift product features
- Hired, trained, and directly managed 2 full-time employees. Managed bi-weekly rotating group of @ 20 weekly 1099 workers