Brianna Behlings: Executive Assistant to CEO / Office Manager in Canyon Lake, CA

• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team efficiency • Managed 18 partnered state bar association by preparing contracts, aid in marketing efforts, scheduling webinars, distributing materials to their members, posting of press releases and answering any questions in regards to partnerships • Handled all incoming business and client requests for information • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data including commissions for payroll • Maintain calendar of CEO's activities, meetings, and various events; schedule conferences, travel, and meetings, including preparation of agenda (GoToMeeting, GoToWebinar, Outlook Calendar, and Google Calendar) • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff • Managed Salesforce CRM database, including troubleshooting, maintenance, updates and report generation • Provided complete meeting support, including materials preparation and notes or minute taking • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation

• Developed and implemented strategic programs for campus Admissions Department to attract and enroll talented students • Ensured efficient office operations and provided prompt customer service while meeting and exceeding student enrollment goals • Involved in testing qualified candidates and conducting campus tours • Actively engaged in recruitment and program outreach activities while maintaining thorough database of prospective students and analyzing statistical information • Tracked and maintained record of all inquiries, campus tours, applications, acceptances, etc., from year to year • Exceeded school enrollment goal by 110% with improved promotional approaches, outreach strategies, and parent engagement plans • Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content

• Served as first point of contact for prospective students and answered all queries pertaining to school including curriculum, facilities, policies, and procedures • Planned and managed activity calendars for four different campus admissions departments • Executed admission strategies and organized various admission events targeted at attracting qualified candidates • Maintained and updated daily enrollment reports for all four campuses • Increased conversion rate from inquiry to tour within few months of joining team • Supported students through admissions process and answered any questions • Spoke to groups of prospective students about enrollment, institution benefits, and features during information sessions • Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrolls

• Liaised with internal and external stakeholders and represented office for incoming/outgoing communication in PR releases, emails, letters, memos, faxes, and phone calls • Developed and implemented social media strategy of the company by researching, generating, editing, publishing and sharing positive content on all social media sites • Excelled in secretarial and administrative tasks such as organizing meetings, travel arrangements, visas, calendar management, invoices, and bookkeeping via QuickBooks • Supervised and monitored performance of staff members including athlete, mechanics, photographers, and videographers • Negotiated contracts worth over $2 million and created sponsorship proposals • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels