•	3 Regions: Central, North West, and South West comprising 45 showrooms
•	Create and/or edit content for lessons on Lessonly
•	Facilitate onboarding workshops, and Management Development workshops
•	Conduct showroom visits both individually and with business partners
•	Work cross-functionally with Regional Sales Managers, Regional Operations Managers,
Recruiters, People Business Partners, Product Managers, and Apparel team.
•	Piloted Subject Matter Expert program to expose showroom teams to L&D role

Regional Sales Trainer, West Coast

Coral Gables, FL
•	Both showrooms: hired, onboarded and trained entirely new staff no transfers
•	Selected to help open and train Edmonton, Canada Showroom (only Peloton team member sent)
•	Consistently coached and developed teams
•	Had two Pelo Club winners in the showroom
•	Chicago had the highest lead generation seen in any showroom, set a new standard
especially for a Micro location
•	Coral Gables pre-covid had the highest warranty and accessory attachment even before it
was a main KPI

Showroom Manager

customer service - building relationships
•	Clientele services, e-mail touches to continue to pursue sales, follow up after sales, invites
back into store, building pipeline through referrals
•	Exceeding goals 5 of 6 months thus far, highest percent to goal in store YTD
•	GEAR Winner for June
•	Pelo Club Winner, 2nd highest in North America and Canada
•	Connecting with local community for events: Tribalance Yoga, Bee Fit Event
•	Participating in store events: Wheels for Water, Lululemon Northbrook Court,

Sales Specialist Oakbrook, IL & Sales Specialist

•	Merchandised store at open, maintain Visual Merchandising regularly
•	Coach team to MAC Experience selling, as well as work selling shifts
•	Scheduling, reporting, and general operations
•	Review and edit orders from buyers, control stock at airport as well as supplies for store
•	Interview and hire new candidates
•	Current trend up 20% to LY - 1.3 million
•	Attended Basic Training, Retail Manager Academy, and Leading Effectively
2010-2013	Macy's Schaumburg, IL

Retail Store Manager

•	Third largest Macy's Estee Lauder counter in Chicago, second largest in region (two regions total) - 1.2 million dollar counter
•	Responsible for all counter goals - daily/monthly/yearly as well as presale goals for large
events (GWP - gift with purchase 3xyear, trend shows, 2xyear, extra associate discounts 2xyear)


•	Held accountable for personal goal, as well as driving beauty advisor goals (four beauty advisors at counter) and overall counter goals
•	Coaching of beauty advisors, clientele, and recruiting, delegating tasks: cleaning, stock.
•	Daily and monthly barometer (sales figures), merchandising counter, attending conference
calls and counter manager meetings
•	First counter manager to be Gold Certified in Chicago region.

Counter Manager

positions held to standards of Sales Managers at Macy's - no
exceptions in amount of work or responsibilities.
•	Women's Better Collections (Ralph Lauren, Jones New York Collection, Tommy Hilfiger)
•	Women's Better Sportswear (Women's suits, Ellyn Tracy, Anne Klein, etc.)
•	Women's Coats & Swim
•	INC (International Concepts)
•	Impulse (BCBG, Bar III, Rachel Roy, Miss Me, etc.)
•	20 associates, 10 specialists throughout the area.
•	First month had scorecard increase in all four departments and 100% participation for credit

All Sales Supervisor

•	Promotion to two commission areas with four times the number of associates
•	Inventory - drawing maps, laying labels, managing two inventory nights
•	Assessing both permanent and seasonal associates for promotions or permanent positions for the spring

Sales Supervisor

•	Training position for management
•	Driving sales through coaching and recognizing associates resulting in high customer
engagement
•	Coaching includes associate observations, going over scorecard metrics, fast feedback,
and performance evaluations
•	Executive In Charge (EIC) duties including call offs, floor coverage, and customer
complaints

•	Yearly metrics currently ranked third in the department sales, first as full time.
•	Executing "Magic" selling standards
•	Recognized for customer service excellence
•	Fulfilling investment time by maintaining aisles, pulling clearance, putting out new shoe
samples etc.

Sales Associate

Find out detailed information about Brittany Cohen,  in Washington, DC

Brittany Cohen: in Washington, DC

Brittany Cohen

Loyola University