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Gaming Support Agent

Customer Service & Support

I am a recent Financial Management Graduate. Class of 2019 at The Independent Institute of Education offering the combined experience of over two years in which I transcended in the fields of administration, customer service, and sales.

I rise above at positively contributing to achieving organizational goals & objectives with outstanding attention to detail, through innovative techniques acquired. I continue to obtain a 90% successful negotiation rate.

I am known for my strategic and focused approach in establishing creative strategies while limiting risk for optimizing internal operations and procedures, financial returns, external customer service, and output.

My determination and life journey will lead me towards my aspirational goal of achieving a Chartered Financial Analyst (CFA) status. 

Currently, a part of the 2K Games project.

At 5CA, I personalize contextual messages which create rich experiences to resolve customer complaints via chat and email. I have transcended above the required KPI's of two significant projects. (2K Games project & the Epic Games project.)

Surpassed target sales 15% at trade shows by negotiating to price, while ensuring the continuation and enhancements of services in identifying and meeting customers' needs.

Sales Representative

Thrived in using software packages, such as Microsoft Word, Outlook, Excel, Sage Pastel Accounting, and QuickBooks, to produce correspondence, documents and maintain presentations, records, databases, and spreadsheets.

Assistant Administrator

Find out detailed information about Bruno Rodrigues Gomes Ferreira, Gaming Support Agent in Johannesburg, GT

Bruno Rodrigues Gomes Ferreira: Gaming Support Agent in Johannesburg, GT

Bruno Rodrigues Gomes Ferreira