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Senior Account Specialist with 17 years of experience in the apparel industry within the operations department. Substantial office experience which includes order processing, key account management, multi-tasking, working with deadlines, buyers/customers, and production. 

•	Kept inventory of incoming goods as well as outgoing goods to customers
•	Assisted sales reps and buyers with issues related to purchase orders, including delays, availability, shortages, overages, and any other discrepancies 
•	Entered customer’s purchase orders (manual & EDI) into Dynamics 365 AX system
•	Created buys to factories and agents for production
•	Maintained electronic UPC Information Catalogs (GXS and Intertrade Catalogue)
•	Processed customer orders (invoices, packing lists, UCC/carton labels) for warehouse packing and shipping
•	Daily email communication regarding delivery ticket layout approvals, ticket placement, all customer specific details for packaging with production team and overseas agents
•	Order tracking and coordination with Traffic Manager to insure timely shipping
•	Managed and coordinated with warehouse any rework/conversion of goods to be in compliant of customer’s requirements
•	Worked in multiple edi systems, including SPS Commerce & TrustedLink
•	Worked with numerous accounts, including, but not limited to Forever 21, Guess Inc., Kohl’s, Ross, Tilly’s, Nordstrom, Shopko, Stitch Fix, TJ Maxx, Marshalls, Winners, Mark’s Work Wearhouse, Von Maur, as well as boutique stores across the states 


Senior Account Specialist

•	Supervised emotionally disturbed foster youth (3 months – 16 years old) in a temporary emergency shelter home
•	Communicated with and updated social workers, CASA’s, foster families, biological parents, and therapists on the behavioral and overall wellbeing of each client
•	Instructed residents in health and personal habits such as eating, resting, and hygiene habits
•	Intervened during verbal and physical escalations
•	Accompanied residents to and from school and on outings
•	Kept records on individual residents, including daily observations and information about activities, meals served, and medications administered
•	Supported residents’ emotional and social development, encouraged understanding of others and positive self-concepts
•	Wrote up serious incident reports (SIRS) as well as medical incident reports (MIRS) when needed


Youth Partner

•	Aided in the sales and rentals of post-operative rehabilitative equipment
•	Provided customer service to patients in getting the correct post-op care prescribed by their doctors and confirming the coverage by their health insurance


Client Service Rep

•	Quality controlled client’s health plan applications
•	Data entry client’s applications within enrollment timeframe
•	Met enrollment quotas daily


Customer Service Rep

Find out detailed information about Bunvandy Purcell,  in Santa Ana, CA

Bunvandy Purcell: in Santa Ana, CA

Bunvandy Purcell

CALIFORNIA STATE UNIVERSITY