Caitlin McGinnis: Boutique Manager in Huntington Beach, CA

Managing over 25 employees and supervise facilities and retail store. Performing administrative and front desk duties such as: answering phone calls, replying to emails and phone messages in a timely manner, handling guest concerns and requests. Placing purchase orders and replacement orders for defective items. Maintaining professional relationship with vendors and clients. Managing and tracking the shipping and delivery of POs. Issuing credits and returns for defective items. Communicating with vendors defective claims of products and providing a report of the claim for Director. Providing exceptional customer service to each guest and creating memorable experiences.