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Customer Service Agent

Customer Service & Support

Experience in  brand, retail and digital  marketing passionate about and  specializing in the skateboarding  industry. Looking to create a  great product and customer  experience.

•	Collaborated with peers, management and cross-functionally to achieve an on-time operation
•	Mastered and assisted passengers with new technologies designed to streamline the check-in process
•	Managed a work team of 2 to 3 employees to on and off load aircraft?
•	Processed passenger itinerary changes during irregular operations
•	Listened to, answered and solved customer complaints?
•	Created a great brand experience through genuine hospitality and superior customer service

•Prepped and executed collaborative sales and promotional events covering the Southern California area
•Assisted real-time updates of digital assets at Jack FM’s Flashback Jack Show
•Collaborated with sales partners to create maximum brand exposure and increased sales in various work environments
•Photographed event activities and composed recaps for Account Executives to report back to sales clients.
•Interacted with station and client customers to increase brand awareness and sales

Marketing/Promotions Assistant

•	Assisted in implementation and execution of promotional marketing material campaigns
•	Contributed ideas in promo design, copy and packaging solutions used to execute projects
•	Created and maintained Excel database used for strategic client selection
•	Extensively researched and collected data from online resources to build database
•	Organized samples of prior projects used for prospective clients
•	Collated promo material for distribution to clients

Marketing Assistant

•	Created promotional advertising material in support of marketing campaigns
•	Reformatted digital content
•	Created and maintained Excel database for the Give Jeans a Chance Campaign
•	Monitored shipping, receiving and tracking of advertising samples.
•	Assisted in selection of contest prizing for Stone Your Boardies design contest

Retail Marketing Intern

•	Assisted the Brand Marketing team in implementation of an integrated marketing launch for the PRIV apparel and footwear collections in LA/NYC
•	Worked with core retailers and grassroots skate community to elevate PRIV campaign
•	Assisted SB team manager with providing campaign specific footwear and apparel to SB athletes to promote future seasonal offerings
•	Created and distributed meeting notes to key stakeholders
•	Maintained Excel database to ensure deliverables accuracy
•	Managed footwear and apparel samples collateral
•	General administrative support

Global Brand Marketing Intern

•	Assisted Content Manager with content creation and gathering 
•	Formatted photo content to fit site specific specifications
•	Uploaded and maintained seasonal product uploads to etnies ecommerce site
•	Created copy and managed an online product contest 
•	Maintained social media websites

Digital Marketing Intern

Find out detailed information about Cameron Hernandez, Customer Service Agent in Los Angeles, CA

Cameron Hernandez: Customer Service Agent in Los Angeles, CA

Cameron Hernandez

California State University-Fullerton

Hochschule fur Wirtschaft und Umwelt