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Plumbing Associate / Customer and Special Services

Other

Detailed, self starting,  quick learner. Versatile  skill set in  administration, project  management, operations  and customer care  expertise. Able to  accomplish deadlines and  contribute to revenue.  Exceptional  communication skills and  work ethic. Upbeat, optimistic team  player. Ability to multi-task naturally and be successful at multiple component jobs.

• Provide knowledgeable expert customer service and consultation on products and projects.
• Daily accountability for department sales goals - in store, telephone and internet sales channels.
• Progressive business lead generation 3-7 times weekly and in-home project service liaison.
• Conduct DIY “How to” classes and educational product tutorials.
• Member of new employee coach program and proactive sales training lead.
• 4 time “All-Star” award recipient for inventory management, safety and corporate retail values.

• Issuance of building permits in accordance to completeness and building codes required by law.
• Record, track and manage projects for: Building, Planning, Public Services and Works departments. 
• Effective customer service; accurately and clearly communicated policies and practices.
• Implemented new record and database management archive practices that reduced errors up to 30%.
• Building inspection education and training on enforcement of building codes, regulations and ordinances.
• Interaction with county regulatory agencies, school boards, transit authorities and utility companies.


 Permit Technician / Project Management / Plan Check

• Designed, built, and displayed corporate special marketing projects and new product for store.
• Managed and tracked corporate mandated revolving store refresh for product lines semi-annually. 
• Achieved weekly sales goals of $11-$35K of flooring products for commercial and residential projects.
• Safely received, inventoried, and displayed product stock for positive customer experience.
• Increased E-Commerce and B2B sales facilitation 5-18%, which decreased shipping turn around by 10%.

Display Builder / Operations and Merchandising

• Assisted with estimating and budgeting for construction and special projects.
• Implemented inventory and warehouse management system which reduced purchase order errors by 15%.
• Ordered and managed material from vendors for technical and construction departments. 
• Set up and management of database for new accounts, clients and vendors.
• Accounts receivable/payable management including monthly reconciliations.

Project Coordinator / General Accounting

• Collaborated with project managers and senior management on commercial construction projects.
• Development and submission of deliverables to clients and prospects.
• Ongoing management and oversight for contract administration, accounting, billing and other reports.
• Data management of plans, specifications, RFPs, RFIs, work scope, change orders and meeting minutes, etc.
• Safely and diligently handled superintendent duties and managed job sites as assigned.

Project Engineer

• Effectively inform about products and services offered for automotive maintenance and repairs.
• Assisted store manager in the daily and monthly operations.
• Continual technical training and hands on work with vehicles to safely complete services.

Manager in Training / Assistant Manager / Technician

• Custom residential ground-up home building and remodeling. Hands on rough and skilled carpentry.
• Construction site management, subcontractor supervision, and inspection coordinator.
• Site security, safety and quality assurance captain.

Carpenter / Construction Site Management

• Commercial construction project management – Competitive negotiation on national hard bid TI projects. 
• Contract, PO and close-out package generation/execution for clients, subcontractors and vendors.
• Initiated and maintained professional relations with clients and subcontractors at all levels of organization.
• Played an instrumental role in comprehensive project management for work awarded to the company.
• Diligent office administration and traveled in fulfillment of on-site superintendent assignments as required.



Project Engineer / Manager

Find out detailed information about Carl Hymer, Plumbing Associate / Customer and Special Services in Huntington Beach, CA

Carl Hymer: Plumbing Associate / Customer and Special Services in Huntington Beach, CA

Carl Hymer

Highline Commuinty College

Western Washington University