Cathy St. John: in Brea, CA

• Manage team of 10 inside B2B sales reps to an $18M budget. Team consists of 4 reps who travel one week out of the month and 6 who are solely inside sales. • Field travel monthly with Regional Sales Reps. • Monitor performance of inbound and outbound sales activities for team – CRM, telephone. • Develop sales strategies to assist reps in achieving quota. • Assist reps in preparing sales presentations to ensure proper pricing and product margins maintained. Implemented several processes to reduce one-off product and freight price adjustments. • Tactically assist reps as necessary regarding customer/product problem resolutions. • Work with Product Development Department on monthly product forecasting. • Identify and hire new sales representatives utilizing social media and recruiters. Interview and write employment offers to candidates. • Attend professional and college recruiting events. • Train new sales representative through individual training programs based on individual sales experience and product knowledge.

• Worked with clients (c-level) on sourcing needs. Obtained defined job orders including job descriptions, skill requirements, and cultural fit to understand needs and the profile of a successful candidate. • Partner with hiring managers and Human Resources Generalists to assess long term and short term staffing goals and assist in implementation of innovative staffing strategies. • Sourced for candidates, conducted interviews, and forwarded to clients. • Provide proactive and timely communications to hiring managers and candidates. • Directed hiring process from first point of contact to offer acceptance. • Worked closely with applicants on interviewing skills and resume organization. • Utilized directories, contact lists, databases, newspapers, college, internet sources, social and professional networking groups, social media, etc. • Followed up with both employer and applicant after 30 day period to ensure placement was a good fit.

• Responsible for $50M sales territory broken into 26 Sales Agencies with 19 Agent Owners and 140 Sales Reps. • Worked with Owners to ensure they met or exceeded their revenue targets by focusing on healthy product mix and a strong management process. (Achieved President’s Club each year) • Set up product launches, demoramas, blitz days, lunch and learns and workshops to assist agencies in attaining double-digit growth. (Attained 11% growth) • Worked closely with Owners to retain market share. • Managed Agency Owners to their contract. Terminate existing and source for replacement agencies. Make sure Agency complied with staffing requirements. • Make sure Owners are maximizing revenue potential through Corporate Contest opportunities. (Always had 95%-98% participation) • Worked closely with Owners to ensure Agency goals aligned with corporate goals.