Customer Engagement 

Other

- part time
* Setting up times with the CEO to go over formats, how to execute successful events and programs
* Lead zoom conferences to consultant staff on steps to retain customers
* Putting together programs and training employees
* Leading events in numerous locations

Consultant/ Program Developer/Customer Success Specialist

Slinger Bag - part time   Sept. 2019 - PRESENT

Brand Ambassador
* Selected by world renown tennis coach Nick Bollettieri, coach to over 10 number 1 players in the world, to market a new tennis product

- full time
*  Designing lessons/activities for the duration of the session that address the skill level of the students from the ages of 3 to over 60 years old
* Teaching different skill levels of tennis to multiple people to ensure that the students are engaged in the lessons/ activities at all times and that each student feels successful

Tennis Professional Instructor

- full time
* Adding people to adult programs based on skill, confirming all necessary information
* Designing programs that focus on developing player's skill and teamwork
* Confirming/ canceling instructors for various classes, reaching out to individuals including companies to host/ organize different events
* Manage events for our members; Mardi Gras, Halloween, New Year's Eve, and Member Appreciation Day

Adult Program and Special Events Coordinator

- part time
* Greeting members, prospective members and guest, assisting with booking personal training, Pilates, swimming, and massage sessions
* Assisting set up classes properly for members to have a better experience
* Checking in members to classes then discussing the classes with them after to see how we can improve their experience

Front Desk Associate

Find out detailed information about Celia Quintero, Customer Engagement  in Los Angeles, CA

Celia Quintero: Customer Engagement in Los Angeles, CA

Celia Quintero

Harford Community College

Hunter College

Saint John's University