Celia Quintero: Customer Engagement in Los Angeles, CA

- part time * Setting up times with the CEO to go over formats, how to execute successful events and programs * Lead zoom conferences to consultant staff on steps to retain customers * Putting together programs and training employees * Leading events in numerous locations

Slinger Bag - part time Sept. 2019 - PRESENT Brand Ambassador * Selected by world renown tennis coach Nick Bollettieri, coach to over 10 number 1 players in the world, to market a new tennis product

- full time * Designing lessons/activities for the duration of the session that address the skill level of the students from the ages of 3 to over 60 years old * Teaching different skill levels of tennis to multiple people to ensure that the students are engaged in the lessons/ activities at all times and that each student feels successful

- full time * Adding people to adult programs based on skill, confirming all necessary information * Designing programs that focus on developing player's skill and teamwork * Confirming/ canceling instructors for various classes, reaching out to individuals including companies to host/ organize different events * Manage events for our members; Mardi Gras, Halloween, New Year's Eve, and Member Appreciation Day

- part time * Greeting members, prospective members and guest, assisting with booking personal training, Pilates, swimming, and massage sessions * Assisting set up classes properly for members to have a better experience * Checking in members to classes then discussing the classes with them after to see how we can improve their experience