Chad Long: Logistics | Operations | Management in Seaside, Oregon
Work experience
Cleanline Surf
Shipping Manager | 03/2022 - Current
Department manager responsible for accurate and timely fulfillment of online orders, maintaining and improving operations, spreading stoke and shredding the gnar.
AWMedia
Merchandise Manager & Vendor Coordinator | 09/2016 - 09/2023
Vendor Coordinator for festivals such as Riot Fest and Spring Awakening. Responsible for onsite vendor operations; Lead point-of-contact between vendors and production staff; Additional responsibilities include: location scouting, placement, and ensuring vendors have the appropriate legal documents and amenities. Merchandise Manager for festivals such as Global Citizen responsibilities include design approval, orders, point-of-sale operations, cash management, inventory management and staff; Additional responsibilities include: activation operations, onsite production communications, reporting, customer service and quality control.
Next Adventure Inc
Ecommerce Logistics & Operations Manager | 12/2020 - 03/2022
Manager of fulfillment department. Responsibilities include: e-commerce management, inventory, supply management, order fulfillment, KPI tracking, development, hiring and training of staff.
Choonimals Clothing Co.
Co Owner | 11/2007 - 06/2021
Co-Founder of clothing brand Choonimals with major retail distribution throughout North America. Partnered with global brands, bands and influencers for promotional and social media-driven content. Responsibilities include: ecommerce management, inventory, point-of-sale operation, customer service, reporting, data collection, tour management and activation operations.
CNX
Regional Manager | 11/2017 - 01/2020
Repeat contractor representing Condé Nast’s in-house experiential agency; Responsible for onsite project management of activations at multiple locations throughout the country; Liaison between agency, local staff and installation teams regarding logistics and onsite operations; Additional responsibilities include: reporting, maintenance, repairs and digital media content functionality.
Tour Print
Operations Manager | 01/2017 - 01/2020
Operations Manager for a brand studio specializing in screen printing, experiential marketing, merchandising, ecommerce and fulfillment solutions; Co-Creator of ecommerce marketplace Genuinely Whatever, a storefront showcasing independent artists; Responsibilities include: daily operations, quality control, inventory, shipping and receiving, warehouse management, fulfillment, customer service and web development.
Hunter Boot Ltd
Warehouse Customer Service | 10/2014 - 06/2015
Warehouse Customer Service Representative; Acting as a liaison between Hunter and the third party logistics provider responsible for distribution throughout North America; Focus on ecommerce, customer service, online experience and warehouse operations