Golf

Fashion

Lifestyle

Moto & Powersports

Outdoor

Skate

Snow

Streetwear

Surf

General Manager

Top Management

Meeting customer needs through on-time delivery of quality custom-made apparel. Cut and Sew, printables, off-the-shelf. 

Was brought back to manage the warehouse and office space, and to wind-down all operations. 

I successfully filled the available office and warehouse spaces, adopted the role of landlord, and launched a Penske truck rental agency to generate enough revenue to cover overhead. 



Taking on all aspects of operations, from personnel and line-planning, to buying, to in-warehouse processes that facilitate on-time shipping of sold goods, and factory-production communication tools. 

Applying my Spanish and Chinese skill sets to bridge gaps in communication and in-office networks, I address deficiencies to improve processes while generating buy-in from established stake-holders. 

Operations Manager

Responsible for defining a new Amazon brand focused on work from home products, and building-out the listing and digital assets to facilitate a successful launch and growing brand. To achieve this, I developed private label manufacturing sources through Alibaba and domestic sources, including soft goods, hard goods, and 3D prototype suppliers. 

In addition, I was responsible for managing customer communications for the existing Amazon brand, GearLight, as they ramped from 10 - 30+ Million in revenue during the pandemic. 

Once MACROIDEA sold their primary brand, GearLight, my role was terminated and they brought on 3 new hires. 

Brand Manager

Represented a large Polyester and broad CVS knitting mill.
Shipping custom knits on the roll and developing in-stock sales processes. 
Greige, dyed, printed, etc
FCL/LCL

This position ended shortly after the 25% tariff was placed on Chinese imports. 

Fabric Sales

A to Z custom apparel sales and logistics. 

knits, wovens, novelty hybrids. 

From fiber staple to woven trim, 
From SMS PO to bulk pre-packs,
From 1st proto in available to TOP in actual. 

Full Package apparel sales

from the ground up:
hired artists -- freelance to full-time
developed website - wholesale and DTC
Developed and produced 4 seasons, 100+sku's/season


Disney Halo licensee - managed start to finish. 

Oversaw all personnel decisions, product development, bulk PO's through delivery of goods. 

Managed all communication with Disney and factories. 

COO/Brand Manager

Coordinate payments with domestic and international factories, liaise with A/R.

Manage commission payments for all sales reps and worked with Sales Manager to define process. 

Accounts Payable

Management Assistant

Licensed Property and Casualty Insurance Broker/Agent

Associate - Construction Services

Find out detailed information about Charles Hayes, General Manager in santa ana, CA

Charles Hayes: General Manager in santa ana, CA

Charles Hayes

Long Beach Polytechnic High School

University of California, Berkeley