Charles Smith: CPO, Founder | Speaker | Advisor | Creating Thriving Workplaces Through People-First Leadership & Business Strategy in Los Angeles, CA

With extensive experience in driving growth and facilitating organizational transformation, I specialize in defining effective operating models, bridging skill gaps across the organization, and guiding stakeholders through change initiatives. I led the Talent Acquisition process overhaul, emphasizing innovation, best practices, and the development of a compelling value proposition. This involved crafting an employer's voice and leveraging social networking strategies to streamline recruitment processes, resulting in a significant reduction in time-to-fill and the successful internalization of all recruiting activities. In alignment with our growth objectives and to meet compliance requirements, I spearheaded implementing programs in alignment with OFCCP guidelines. This initiative included a thorough review and rewriting of job descriptions to ensure inclusivity, integration of structured interview processes, and the enhancement of candidate and onboarding experiences. Additionally, I established robust campus recruiting initiatives and internship programs, fostering partnerships with universities in the LA area to attract talent. In Total Rewards, I introduced the organization's first job grade and compensation guidelines and redesigned benefits programs. I devised strategies to promote mental health and substance abuse programs aimed at reducing costs and fostering positive behavioral outcomes, resulting in significant expense reductions.