Chloe Moen: Social Media Manager in Scottsdale, AZ

• Developed, managed, and created content for 15+ accounts paid social campaigns, nationally and internationally, helping to gain 4 new clients during the pandemic. • Increased my education client’s enrollment rate 19% during the 2020 pandemic • Measured and analyzed the effectiveness and ROI of all social campaigns giving my clients an open and honest report, which built trust. • Ensured progress on all platforms by utilizing Google Analytics. • Ensured brand consistency in copy through tone, voice, and vocabulary.

• Developed the scheduled reporting process provided weekly or monthly, increasing reporting transparency, client rapport, and yielding a 10% higher client retention rate year-over-year. • Led the onboarding process for new clients, set up digital and traditional campaigns, and ensured the team was aligned on all tasks needed for a successful launch. • Built both digital and traditional creative, including radio scripting, Facebook copy, and Photoshop design for clients.

• Doubled client’s budgets by creating valuable, aggressive media buys. • Planned, placed, and, tracked TV, radio, billboard, and print media buys across 52 national and international markets. • Took a hands-on approach to booking and managing traditional media schedules and fallout. • Tracked client Key Performance Indicators and managed follow-up strategy meetings. • Conducted extensive research to identify the ideal target demographics for specific campaigns.

• Collected invoices • Contacted and created professional relationships with clients • Created organized and easy to read billing documents

• Assisted in completing social media posts for our clients • Participated with social media advertising first hand

• Opening and closing the store • Managing team members • Showing exceptional customer service • Resolving customer complaints

• Maintained a professional presentation • Scheduled customer consultations • Handled customer inquires • Closing sales with customers