Chris Dade: Accounts Receivable Specialist in Corona, CA

Provides timely and accurate payment and account standing information on outstanding receivables. Identifies and recommends actions to resolve discrepancies. Maintains accounts receivable tracking spreadsheet and other reporting including forecasting data. Interacts directly with clients to facilitate payments and assist with electronic portal submissions. Works with the Vice President of Finance to develop new policies and procedures to improve collections process.

Exceeded company’s monthly funding collection goal by average of 13%. Oversaw billing department including accounts receivables to ensure accurate and timely funding of group accounts. Supervised daily billing and claims operations of 8 different carriers consisting of 12,000 groups. Directed corrections to funding, refunds, and answers supervisor calls and queries. Served as project team lead, supervised and coached a staff of 20 to ensure carrier needs are met by each department. Managed department procedures and Revenue Report.

Supervised a staff of 16 union employees at 2 different locations to ensure procedural adherence. Conducted monthly budgeting for tournament events, with attention to detail and accuracy. Coordinated booking and paying of vendors for monthly tournament sites and even functions. Oversaw clinics, camps, and scheduling, for 36 annual tournaments. Recruited and trained 14 coaches and fitness trainers on leadership and motivation strategies, and tailored teaching skills to target audience to ensure effective communication.

Researched and resolved claim and check inquiries, including capturing, auditing, and reprocessing claims and checks for appeals. Prepared various analytical reports and undertook intensive data entry projects. Handled a high volume of inbound and outbound call inquiries, while providing courteous service and protecting PHI. Researched and resolved customer complaints and high level inquiries. Worked with a high degree of adaptability, and developed the ability to work under pressure, and solve problems.

Played basketball in various league and non-league settings. Coached in local adult and youth leagues to enhance fundamental basketball skills within the community. Delivered motivational talks at several charity events. Coordinated and participated in extensive community service work to help build better communities.