Christianna Triolo: in Playa Vista, CA

- Calculated all tenant billings including utilities, work orders, purchases, and service requests. - Acted as the first point of contact for service and communication to all tenants. - Processed and coded around 20 invoices daily in Yardi, including relevant backup documents and approvals for the property. - Planned and coordinated building events with budgets over $10K for up to 2,000 tenants, working closely with vendors, janitorial, engineering, and security teams. - Spearheaded marketing strategies to promote building events including drafting fliers, monthly newsletters, and overhauling the building’s Instagram. - Approved and managed hundreds of tenant and property management vendor Certificates of Insurance. - Scheduled tenant move-ins, move-outs, building construction, and loading dock reservations

- Provided direct administrative support to management staff and building departments. - Promptly scheduled and coordinated work orders through the engineering and janitorial teams. - Informed the security team of after-hours or weekend access for vendors and construction crews. - Maintained, updated, and organized private information for over 30 building tenants, and appropriately distributed information to security.

- Helmed the development of up to 20 new furniture pieces per year for the company’s 19 international showrooms and elite design markets. - Managed worldwide sales and inventory of over 800 products. - Facilitated advanced prototype design by sourcing vendors for product fabrication. - Successfully coordinated all global logistics to meet installation deadlines on time and on budget. - Assisted with professional product photo shoots intended for global publication.

- Spearheaded the redesign of the purchase ordering system, resulting in a significantly improved materials acquisition process. - Proven record of acquiring and fostering new business relationships. - Single-handedly lowered manufacturing costs through improved communication as a proactive liaison with vendors, while also ensuring deliveries were properly made. - Quickly resolved production issues related to discontinued components or unexpected changes in material quality by sourcing new materials. - Served as the first point of contact for sales representatives regarding order status and quality issues.

-Managed direct mailings to over 6,000 clients. -Responsible for regular mailings to 450 editors of interior design enthusiast and shelter publications (Architectural Digest, House Beautiful, Veranda) communicating product introductions and special events. -Distributed marketing materials for the latest product and textile collections to the companies 19 showrooms worldwide; including responding to marketing material requests from showrooms, designers, and end users. -Updated, prepared, and distributed the 260-page company catalog to showrooms, assisting sales representatives working with designer clients. -Assisted with company product and advertising photo shoots for advertising, editorial, and marketing material. -Updated company advertising and publicity book by digitizing magazine pages with featured products, to create electronic publicity record.