Christopher Jennings: BUSINESS INTELLIGENCE & OPERATIONS SUPPORT/ PROJECT MANAGER in Cypress, TX

Project Manager for global initiatives & introductions. Facilitated Operations Management prior to pivoting to Project Management. Responsible for creating data management & utility, reporting and alerts. Operation Improvements & Project Management focus • Monitor trends across core operations for all regions, in cooperation with Operations leadership • Weekly, Monthly, Quarterly, & Annual Financial, Fulfillment and Forecasting reports as well as Ad Hoc requests for executives to guide business decisions • Developed Data Strategy & Data Structure framework for Tableau integration & C-Suite Reporting • Oracle Data Lake/Data Warehouse project manager • Revenue Reporting against 8+M Annual Revenue Forecast Goal • Saved $65k/Year - AutoDetail Improvement Project & $40k/Year - Shares Services Sprint Project

Accountable for activities associated with the application of eligible rebates to perspective client deals for book of business. Included responsibility for the content associated with rebate requests for proposals. • PBM – Gross Margin revenue creation model • Developed & sustained PBM financial models for analysis of market & alternatives • Dispense accurate, timely pricing analysis options from claims data & formulary selection(s) including custom formularies • Evaluate and recommend alternative pricing options and plan design changes based on economic analyses and trends

This position has national responsibility for identifying and analyzing financial and operational risks and ensuring internal control effectiveness for all channels and functions. In addition, identifies, analyzes, and corrects system weaknesses to ensure internal control effectiveness for all systems. Responsibility includes investigating suspected acts of fraud and Code of Conduct violations committed by employees, agents and customer.

Perform operational compliance reviews of various business channels across various functions. Including detailed review of operational performance and compliance with company policy and methods and procedures issued both corporate wide and within the business to business channel. Responsibility also includes the review of business practices across the business to business channels via project audits, quarterly audits of specified programs and ad-hoc compliance investigations. Conduct operational reviews of the business to business departments to ensure compliance with business policies and procedures and make recommendations for the internal control deficiencies identified. Review regional processes and compliance of current product launch guidelines and make recommendations for improvement. Develop methods and procedures to support said process improvements. Research all internal and external allegations of wrongdoing including company losses due to non-compliance with policy. Su

? Team management experience with demonstrated ability to grow & mentor a team to achieve leading results. ? Analyzed training effectiveness & delivered feedback to leadership with increased productivity ? Supported West Area providing reporting & analysis on center-wide statistics & wrote improved procedures & services ? Prepared & delivered training on services to all returning personnel including technical, device, & data workshops ? Trained advanced escalation skills to Customer Escalations Resolution Team

-Prepare audio/visual support for continuing education courses -Perform office tasks such as answering phones, filing, copying, and driving -Interact with instructors and resolved problems as they arose

Daily interaction with customers and industry representatives Inventory tracking and reorder scheduling Personnel management and shift scheduling Personally responsible for wellbeing store on day to day basis