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Customer Service Lead

Customer Service & Support

My relevant work is experience ranges from helping customers to the best of my ability and having them wanting to come back to running a store effectively on my own. I am goal oriented, self-motivated and able to meet deadlines, build relationships and enjoy a team atmosphere. The kind of work that interests me is helping customers, but I also like a job that is more hands on. I’m dependable, professional, and experienced in ranging from sales to customer service to administration work. What I may lack in experience, will far exceed in work ethic.

Achieving high levels of results in sales performance while delivering excellent customer service skills. Encouraging a winning-attitude and exceeding personal and team sales goals. Building a team by leading an example to reach higher than company standards. Taking daily sales from cash register to proper deposit area.

Increased sales by offering and selling all products to high-volume customers that best suited their needs. Captured over $500,000 worth of sales in a span of 4 years. Nominated as employee of the month. Handled customer complaints delicately and appropriately. Oversaw multiple projects given by management. Attended multiple selling classes. Ordered parts for cars needing service and inputed data while reaching goals at company standard.

Customer Service Representative

Demonstrated appropriate management responsibilities. Opened and closed the store without supervision. Deposited cash to bank after store was closed after checking and balancing cash drawer. Accelerated stores Membership and Embroidery sales to raise store rankings. Performed loss prevention responsibilities within the store. Selected to train other employees for certain tasks given on hand.

Assistant Manager

Turned into Key Holder after two months as sales associate. Showed proper managerial responsibilities. Offered exceptional customer service. Closed register at night and took deposit to bank in the morning. Initiated Add-On sales to raise sales increase throughout store. Showed various promotions in a favorable and tantalizing manner.

Key Holder

Find out detailed information about Christopher Merhai, Customer Service Lead in Henderson, NV

Christopher Merhai: Customer Service Lead in Henderson, NV

Christopher Merhai