Christopher Merhai: Customer Service Lead in Henderson, NV

Achieving high levels of results in sales performance while delivering excellent customer service skills. Encouraging a winning-attitude and exceeding personal and team sales goals. Building a team by leading an example to reach higher than company standards. Taking daily sales from cash register to proper deposit area.

Increased sales by offering and selling all products to high-volume customers that best suited their needs. Captured over $500,000 worth of sales in a span of 4 years. Nominated as employee of the month. Handled customer complaints delicately and appropriately. Oversaw multiple projects given by management. Attended multiple selling classes. Ordered parts for cars needing service and inputed data while reaching goals at company standard.

Demonstrated appropriate management responsibilities. Opened and closed the store without supervision. Deposited cash to bank after store was closed after checking and balancing cash drawer. Accelerated stores Membership and Embroidery sales to raise store rankings. Performed loss prevention responsibilities within the store. Selected to train other employees for certain tasks given on hand.