Cindy Messina: in Long Beach, CA
Cindy Messina
Long Beach | United States
Skills
No information
Interests
No information
Industries
Fashion
Tech
Work experience
Gap Inc.
Project Manager - Strategic Projects, Technology, Process Improvement | 05/2019 - 05/2020
Managed cross-functional teams to meet deadlines and deliver $100K to $40M projects.
• Led change management strategy, ensuring support and buy-in from store teams on improved processes.
• Planned and implemented $40M POS system for North America Fleet in partnership with GapTech, allowing stores to process transactions faster and with less technology failure risk.
• Guided project to implement continuous improvement of standard operating procedures (SOP), including new health and safety requirements for safe retailing (cash wrap, markdowns, promos, transfers).
• Served on Health and Safety Team, responding to COVID-19-related business needs.
Gap Inc. - Old Navy
Project Manager - Global Leadership Conference | 10/2018 - 03/2020
Owned event workstreams, including leadership development topics, keynote speeches, evening events, talent, interactive breakout sessions, AV needs, room set-ups, food and beverage, meeting materials, onsite staffing, travel transportation, and attendee management.
• Planned and implemented operational activities for delivering on-budget conference for 1.7K leaders aligned with company value.
o Organized and managed site inspections, developed and maintained program timelines, managed $6M conference budget, and planned program logistics acting as show producer.
o Partnered with vendor and external production company, ensuring project deliverables achieved.
Gap Inc. - Old Navy
Project Manager - Technology | 12/2016 - 05/2019
Influenced strategic long-range plans across Product Management, Store Support, and IT. Managed executive leadership communication.
• Addressed root causes and search for continuous improvements, identifying gaps and opportunities to enhance work process, including technology management, order processing, and cashiering process.
• Developed implementation plans, tactical communication, and training resources for high adoption in stores.
• Facilitated solutions quickly for stores and senior leadership by identifying training needs, troubleshooting, sharing end-user feedback, and escalating technology issues, such as registers and network outages, to appropriate teams for fast resolution to minimize business impact.
Gap Inc. - Old Navy
General Manager | 09/2010 - 12/2016
• Oversaw 18 stores as acting district manager (DM) during DM’s 6-month absence.
• Increased sales 22% 2 consecutive years while managing Top 40 Store.
• Managed 120+ employees, including developing 8 leaders into promotion roles to support district’s talent pipeline.
J.Crew
Associate Manager | 11/2006 - 09/2010
Pottery Barn Kids
Coordinator | 11/2005 - 11/2006
Universal Studios Hollywood
Assistant Manager | 05/2004 - 11/2005
Disneyland
Lead | 04/2000 - 05/2004