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As a Burton Guide, I determine customer needs via phone, email, and online chat to quickly establish a solution and solve the problem at hand. Educating customers about Burton, Analog, and Anon products that are most suitable to their needs is a crucial part of my role.

•	Owner/ Partner, September 2018 - January 2020
•	           Accepted invitation to become 20% shareholder in company.
•	            Sold equity position back to management due to wife’s career re-location
•	Director of Marketing, September 2018 - March 2020
o	Oversaw & ran all social media platforms (Facebook, Instagram & Twitter) 
o	Consistent monthly growth of followers on all 3 platforms 
o	In charge of all media & advertisement expenditures and OPEX. 
o	Worked extensively with third party ad & graphic design agencies on all advertisements & paid targeted social posts 
•	Head of Latin America: May 2011 - September 2018
o	Responsibilities include product development, direct client management, travel logistics, foreign vendor relationship management.
o	Latin American division responsible for 30% consolidated, corporate revenue
o	Oversaw booking operations for over 20 properties in 8 countries.
o	Consistently high client satisfaction reflected in customer surveys.
o	Implemented numerous new operations/ properties throughout Central & South America.
o	Grew both Central and South American products have increased overall corporate sales by average of 22%
•	Extensive travel throughout South & Central America which has led to in depth cultural knowledge & personal relationships that has enabled me to excel in my current position
•	Surf Travel consultant and advisor on South Pacific & Indonesian resort properties.
•	Extensive travel throughout the Mexico, Central America, South America, South Pacific & Indonesia 


Director of Marketing/Ownership Partner

Find out detailed information about CJ Thomas, Gear Guide in Pismo Beach, CA

CJ Thomas: Gear Guide in Pismo Beach, CA