Claudia Cruz:

• Recruitment and selection process for operative, administrative and manager positions. • Responsible for the On-boarding/Off-boarding processes, ensuring communication, payroll and labor processes timely and accurate, preventing any liability or labor risk to the company • Customer service for all the employees. • Events organization • Responsible for Community Programs and Social Responsibility. • Managing HR indicators Talent Acquisition (Ocesa) • Local, foreign and massive recruitment of operatives, administrative and manager positions. Management and use of recruitment sources (electronic media, newspaper, social networks, job boards, universities, private institutions, etc.) and processes evaluation. • Support on supervision during the operation in the various venues. • Training and management of staff. KNOWLEDGE • English: Upper Intermediate • Software: Armstrong, PPP, AMITAI, META4, Sharepoint, Office, Evaluatest, Taleo, Talent AssessNet, Harrison Assessment.