Claudia Cruz:
Claudia Cruz
United States
Skills
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Summary
Activity
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Work experience
CIE
Human Resources Coordinator (Ticketmaster) | 06/2006 - 03/2012
• Recruitment and selection process for operative, administrative and manager positions.
• Responsible for the On-boarding/Off-boarding processes, ensuring communication, payroll and labor processes timely and accurate, preventing any liability or labor risk to the company
• Customer service for all the employees.
• Events organization
• Responsible for Community Programs and Social Responsibility.
• Managing HR indicators
Talent Acquisition (Ocesa)
• Local, foreign and massive recruitment of operatives, administrative and manager positions. Management and use of recruitment
sources (electronic media, newspaper, social networks, job boards, universities, private institutions, etc.) and processes evaluation.
• Support on supervision during the operation in the various venues.
• Training and management of staff.
KNOWLEDGE
• English: Upper Intermediate
• Software: Armstrong, PPP, AMITAI, META4, Sharepoint, Office, Evaluatest, Taleo, Talent AssessNet, Harrison Assessment.
Education history
ESCUELA BANCARIA COMERCIAL
Diploma
INSTITUTO TECNOLOGICO DE ESTUDIOS SUPERIORES DE MONTERREY
UNIVERSIDAD DEL VALLE DE MEXICO
Bachelor Degree | 2000 - 2005
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