More than 10 years of experience in Human Resources, focus on talent acquisition for different organizational levels, from
operative to executive positions, managing sourcing processes according to the industries needs such as Chemical,
Entertainment, Consumption, Retail, Services and Logistics, through networking, head hunting, social networking and job
boards. Strong knowledge in competences interviews, mapping, psychological tests, making executive reports that give support
for taking an appropriate and accurate decisions. Management of different methodologies for selection process like
Performance Profile and Assessment Center.

•   Recruitment and selection process for operative, administrative and manager positions.
•   Responsible for the On-boarding/Off-boarding processes, ensuring communication, payroll and labor processes timely and accurate, preventing any liability or labor risk to the company
•   Customer service for all the employees.
•   Events organization
•   Responsible for Community Programs and Social Responsibility.
•   Managing HR indicators
Talent Acquisition (Ocesa)
•   Local, foreign and massive recruitment of operatives, administrative and manager positions. Management and use of recruitment
sources (electronic media, newspaper, social networks, job boards, universities, private institutions, etc.) and processes evaluation.
•   Support on supervision during the operation in the various venues.
•   Training and management of staff.

KNOWLEDGE
•   English: Upper Intermediate
•   Software: Armstrong, PPP, AMITAI, META4, Sharepoint, Office, Evaluatest, Taleo, Talent AssessNet, Harrison Assessment.

Human Resources Coordinator (Ticketmaster)

Find out detailed information about Claudia Cruz,  

Claudia Cruz:

Claudia Cruz

ESCUELA BANCARIA COMERCIAL

INSTITUTO TECNOLOGICO DE ESTUDIOS SUPERIORES DE MONTERREY

UNIVERSIDAD DEL VALLE DE MEXICO