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Visionary Technology Executive offering 30+ year record leading successful programs/projects for large-scale Commercial, Department of Defense and State customers. Experience building high-quality technical pre-sales/post-sales organizations and leading staff in developing software applications consistently addressing all SDLC essentials. Maximize operations with 18 years of CIO accountability. Familiar with international and domestic operations. 

PROGRAM/PROJECT MANAGEMENT 
- Recognized within industry as a dynamic Program/Project Management Expert for large-scale international clients with long track record advancing operations and improving efficiency. 

- Decreased employee attrition from 25% to 5% in six months as Vice President of Sales and Customer Service for Velocity Credit Union through the development, implementation and management of a leadership program for all supervisors, managers and vice presidents. 

SOFTWARE DEVELOPMENT LIFE CYCLE PROCESS
- Expert software designer and instrumental in leading large groups of staff in the development of complex and dynamic software applications with consistency adhering to all Software Development Life Cycle fundementals. 
- Supervised wide range of technology professionals in developing and upholding the Standard Army Maintenance (SAMS-E) Software Application as Executive Vice President/Sr. Technologist for McLane Advanced Technologies, consisting of 24,000 Army installations and 150,000 users worldwide.

STAFF DEVEOPMENT & SUPERVISION
- Unmatched success establishing large groups of dedicated employees in contributing to the bottom line with proven results driving sales, streamlining operations and maximizing productivity through quality training and management.

OPERATIONS ADMINISTRATION: 
- Successful career streamlining operations for multiple firms, implementing process improvements, enhancing staff performance, maximizing customer service and upholding a solid client-base.

SOFTWARE DEVELOPMENT
-  Progressed to Chief Technology Architect within one year of employment for all additional companies of McLane Advanced Technologies (MAT) including McLane Logistics Technology, McLane Global & McLane Advanced Technologies. 
-   Led the software design process with success supervising up to 450 developers and technology professionals in the successful delivery and maintenance of three major software applications utilized throughout the US Army. 
-  Directed compliance of all Software Development Life Cycle essentials with success upholding a productive working environment. 
PROJECT MANAGEMENT 
-  Oversaw all aspects of established proposition to accomplish company-wide CMMI Level III and ISO accreditation through excellence in venture leadership, employee supervision and advanced technology expertise. 
BUDGET ADMINISTRATION
-  Directed and maintained a $10+ million quarterly budget.

Executive Vice President Operations

SYSTEM & APPLICATION DESIGN
-  Maximized business operations for several nationwide law firms through success hiring and training developers and testers in the development of a redundant system and application productive in speedily processing extremely large amount of data.  

OPERATIONS MANAGEMENT
 -  Recognized for streamlining operations and improving efficiency; launched and managed international business operations in Mysore, India. Achieved revenue growth of 50% by advancing business to 24-hour production. 

CLIENT RELATIONSHIP MANAGEMENT
 -  Significantly improved client relations and retention, supported new client presentations and implemented new PM-driven QA systems successfully expanding annual revenue for business from $8 million to $12 million within one year period.

Vice President of Electronic Data Services

SALES GROWTH & MANAGEMENT
-  Developed and directed a dedicated new sales team in achieving 150% of annual quota for four consecutive years through the design of a quality training curriculum with success coaching team on effectively promoting and selling financial services/products. 

PROCESS DESIGN & IMPROVEMENTS
-  Recognized for designing and implementing successful new process improvements and a top-notch system infrastructure with success supporting sales growth. Generated additional sales through the successful installation of a CRM system.  
CHANGE MANAGEMENT
- Transformed major credit union from a (CU) 47-year old service orientated financial institution into a highly productive sales organization. 
CUSTOMER SERVICE & SATISFACTION
- Improved customer satisfaction surveys from 50% to 98% within one year through the development of an extremely successful call center.

Vice President of Sales and Customer Service

VICE PRESIDENT OF ENGINEERING      
* Developed three separate acquisitions with success simultaneously performing three different operations roles in LA, Seattle, Atlanta, Boise and Boca. Reported directly to CEO, former President of Dell.  Managed technology and sales for each company. 
Performance Highlights,  
* Implemented IT strategy that played key role in the turnaround of four businesses: Hostpro, Lightrealm, Micron PC Hosting and Interland achieving extensive revenue growth within 12 months.
* Built data and network-management centers nationwide leading up to 4000 employees in five states.
 Directed consolidation strategy, server relocation plan and datacenter build-out.
* Performed major role during Micron PC's emergence as world's largest hosting company:
* Administered the design of all data centers, call centers and support teams.
* Accomplished data center reputation as #1 in security with 100% uptime.
* Earned personal reputation as a design-and-support expert within th

Chief Technology Officer

Find out detailed information about Cliff Luckey,  in Salado, TX

Cliff Luckey: in Salado, TX

Cliff Luckey