Constance Strickland: Point of Sale Coordinator in Simi Valley, CA

• Promoted to Point of Sale Coordinator after 5 months of providing excellent customer service and receiving an Employee Recognition award • Responsible for executing all in-store marketing (signage, product pricing, product placement) • Daily research on pricing and upcoming sales to ensure optimal store revenue • Driving customer conversion rate through optimal placement of product • Efficiently resolving customer complaints and concerns

• Educating and answering customers’ questions about winery’s current selection and upcoming events • Processing customers’ transactions and balancing closing cash drawer • Assisting in the planning and execution of member events • Marketing wine club membership to increase customer loyalty and future sales

• Guiding customers through their wine purchases for casual drinking or special occasions • Offering discounts on wine and store incentives to generate store membership sign ups • Efficiently resolving customer complaints and concerns

• Developed customer relationships and marketed store’s beauty products to meet daily, weekly, and monthly sales goals • Created a personalized sales experience for each customer based upon their personal beauty and skincare needs and previous purchases

• Developed 10+ online marketing campaigns for French and global brands (L’Oreal, Yoplait, Heinz, Lindt) in coordination with the marketing team • Created the concept for an advertising application that generated a marketing contract with a major supermarket chain • Cultivated B2B and B2C relations through PowerPoint and social media • Targeted potential clients via e-mail through customer value propositions • Multitasked on up to 4 marketing campaigns simultaneously • Responsible for all social media accounts