Associates of Arts Degree in Business Management

A seasoned Credit/Collections Manager equipped with almost 20 years of vast experiences and expertise in all business credit matters. From the understanding of credit reporting agencies, accounts receivable, reduction loss prevention initiatives, collection policy and procedures implementation, customer dispute resolution, collection productivity monitoring, performance appraisals, executive reporting, trade risk management, enforcing and executing credit policies and procedures, multi-departmental communications, large staff team direction, and informed credit-line decisions. I have led various credit teams in improving department policies, standardizing processes, and increasing customer satisfaction in Automotive, Telecommunications, Construction, Banking, and Computer Technology industries. Additional core competencies include:


?	Accounts Receivable Reconciliations	?	Credit Risk Analysis
?	Audit Reporting & Accounts Payable	?	Bad Debt Analysis
?	Financial Analysis & Reporting	?	Billing & Collections Expertise
?	Delinquent Account Analysis & Cash Reporting	?	D&B Credit Analysis
?	GAAP Compliance & Reporting	?	Create Debit Memos & Credit Memos
?	Process Improvement & Change Management	?	SAP Software
?	Employee Performance Analysis & Reporting	?	Staff Management
?	Microsoft Office Suite - Word, Excel (intermediate)	?	Executive Reporting

(contracting role)
Hired to assist construction company with accounts reconciliations and minimize credit exposure. Responsibilities include:
• Work in tandem with sales team and customers to negotiate payments and verify account reconciliations.
• Review customer files on regular basis to make sure receivables were in sound condition.
• Control credit exposure by providing financial order management support to minimize risk and obtain timely payment.
• Perform regular credit reviews on corporations to assess financial conditions.
Key Achievements:
Cleaned up accounts receivable and audit of credit files

Credit Manager Consultant

Recruited to restructure Credit department and created credit guidelines. Responsibilities include:
• Restructured credit department by creating credit guidelines and processes.
• Implemented new a credit-processing timelines from 48-hour to a 30-minute turnaround time.
• Analyzed and processed new orders for potential customers.
• Reported new customers to the company's Vice President, monthly.
• Prevented potential company loss of over $2 million through identifying fraudulent customers.
• Executive reporting to Executives on a weekly and monthly basis.
Key Achievements:
Saved company potential loss of over $2 million dollars due to identifying fraud customers.
Nominated by upper management for employee of the quarter.
Received 2 Certificate of Excellence Awards from the President of the Company.
Implemented credit training program and trained the company on the credit function.

Credit & Risk Manager

Temp Role)
Recruited to reconcile all portfolio. All assets and bad debt. Company was going out of business. A lot of closing reports and reconciliation and auditing of customers remaining portfolio.
Key Achievements:
Ability to clean up their books and ledgers and reports for Auditors.
Closed company's books successfully.

Acting Credit Manager

Provided financial expertise and strategy guidance on credit and account receivables.
• Managed 10 credit/collections staff,
•  Implemented new policies and procedures.
• Executive Reporting   on monthly basis for new customers and account receivables.
• Employee Reviews
• Customer visits and audits of their accounts.

Regional Credit/Collections Manager

Find out detailed information about Cynthia Deleon,  in RANCHO CUCAMONGA, CA

Cynthia Deleon: in RANCHO CUCAMONGA, CA

Cynthia Deleon

Chaffey College